Inqubomgomo yokubuyiselwa imali

30-day imali-back garantie on all plans

Ithini elihlobene

• Zonke izilungiselelo ezikhokhelwa are eligible for a full refund within 30 days of the original purchase date.
• Ukuvuselelwa kokungena are eligible for a refund within 30 days of the renewal charge.
• Ukuthengiswa kwe-token okufanayo are eligible for a refund within 30 days if fewer than 25% of the purchased tokens have been used.

Ama-token angeke aphele

Ama-token athengayo nganoma iyiphi i-plan ekhokhelwayo angeke aphele. Bahlala kwi-akhawunti yakho kuze kube sekusetshenziswa, ngisho uma ushiya ukubhalisa kwakho. Akunakukhathazeka ngokusetshenziswa kwabo.

Indlela yokufuna ukubuyiselwa imali

1. Send an email to hello@free.ai with the subject line "Refund Request."
2. Include your ID yediphozithi or Ulwazi lwe-transaction ID (found in your payment confirmation email or your account settings).
3. Include the Ikheli le-imeyli associated with your Free.ai account.

Sizoqhubeka nokwenza ukubuyiselwa kwemali ngaphakathi kwezinsuku zebhizinisi ezingu-3-5. Ukubuyiselwa kwemali kuzobuyiselwa indlela yakho yokukhokha yakudala.

Ngombhalo

• I-akhawunti yakho izoncishiswa ibe yi-free plan.
• Nanoma yiziphi izithonjana ezishiwo njengengxenye yokuthenga okubuyiselwe emuva zizosuswa esigabeni sakho.
• I-akhawunti yakho, imbali, nanoma yiziphi izithonjana ezishiwo kwezinye izithenga zizohlala zikhona.

Izi exceptions

We reserve the right to deny refund requests in cases of clear abuse, such as repeated purchase-and-refund cycles, or accounts that have been terminated for violating our Imithetho yokusebenza.

Imibuzo?

Uma unemibuzo mayelana nokubuyiselwa noma ukukhokhwa, thintana nathi ku-hello@free.ai noma sebenzisa ifomu lethu le-contact form. Sizothanda ukukusiza.

Kubuyekezwe ngokugcina: March 25, 2026