Inqubomgomo yobumfihlo
Usuku lokuqalisa: 25 kuMashi 2026
Lezo zimiso zobumfihlo zichaza ukuthi i-Muddy Holdings LLC ("si," " nathi, " noma " yethu") iqoqa kanjani, isebenzisa kanjani, futhi ivikela kanjani imingwane yakho uma usebenzisa i-Free.ai website, amathuluzi, i-API, kanye nezisebenziso eziphathelene (i- "Service " ). Sikholelwa ekuboniseni ngokucacile ukuthi siqoqa yini nokuthi kungani.
Ulwazi esiluqoqayo
Ulwazi olunikezwayo
- Ulwazi lwe-akhawunti: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
- Ulwazi lwemali: When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
- Imilayezo yefomu lokuxhumana: If you contact us through the contact form or email, we collect the email address and message content you provide.
- Okuqukethwe komsebenzisi: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.
Ulwazi oluqoqwe ngokuzenzakalela
- Idilesi IP: We collect your IP address for rate limiting, abuse prevention, and security purposes.
- Ukusetshenziswa kwedatha: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
- Ulwazi lwesistimu: Browser type, operating system, and screen resolution may be collected through our analytics service.
Indlela esizosebenzisa ngayo ulwazi lwakho
Sisebenzisa ulwazi lwakho ukuze:
- Sinikeza izinsizakalo: Process your requests, run AI models, and deliver results.
- Ukulawula i-akhawunti yakho: Authenticate you, track your token balance, and manage subscriptions.
- Izindleko zokuphatha: Facilitate billing and refunds through our payment processor.
- Uhlelo: Understand usage patterns to improve performance, fix bugs, and develop new features.
- Ungasebenzisi ngokubi: Enforce rate limits, detect fraud, and protect against misuse.
- Ukuxhumana nawe: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.
Sisebenzisa not ukungenisa noma ukukhishwa kwakho ukuqeqesha amamodeli we-AI ngaphandle kokwesekwa kwakho okucacile.
Amakhukhi
Sisebenzisa izinhlobo ezilandelayo ze-cookies:
- I-cookies yesiqephu: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
- Ama-token we-CSRF: Protect against cross-site request forgery attacks. These are security cookies.
- I-analytics cookies (Clicky): We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at clicky.com/optout.
Sisebenzisa amakhukhi wokukhangisa noma ukulandelela ama-pixels kusuka kumanethiwekhi e-ad.
Izinsizakalo zeqembu lesithathu
Sibelana ngedatha nalezi zinkampani ezilandelayo, njengoba kudingeka kuphela ukulawula izinsizakalo:
| Umhlinzeki | Inhloso | Ulwazi oluhlukanisiwe |
|---|---|---|
| Stripe | Ukucubungula ukukhokha | I-imeyili, ulwazi lwe-billing, imingwane yokukhokha |
| Abahlinzeki bemodeli ye-AI yangaphandle | Ukungena kwemodeli ye-AI yeqembu lesithathu | Izinhlamvu zakho (Ingeniso) zithunyelwe kumamodeli weqembu lesithathu |
| Clicky | Ucwaningo lwewebhu | Ikhasi elibukekayo elibizwa ngegama futhi nedatha yokusetshenziswa |
Uma usebenzisa imodeli ye-Free.ai ehlala yona, idatha yakho ihlala ezisekeli zethu futhi ayithunyelwe kunoma iyiphi iqembu lesithathu. Uma ukhetha imodeli yangaphandle, umbuzo wakho udluliswa kulowo mkhiqizo. Sichaza ngokucacile ukuthi yiziphi imodeli ezihlala ngokwazo nokuthi yiziphi ezingaphandle.
Sizogcina imingwane yakho yomuntu siqu.
Ukugcina idatha
- I-akhawunti Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
- Chat nembali yokukhiqiza: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
- Amabhukwana wesisebenzisi: IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
- I-akhawunti: Retained as required by tax and financial regulations (typically 7 years).
Ukuphepha kolwazi
Sisebenzisa izimiso zokuphepha ezijwayelekile zemboni ukuvimbela idatha yakho, kufaka phakathi:
- Wonke umbhalo othunyelwe udluliswa nge-HTTP/TLS encryption.
- Amaphasiwedi agcinwe usebenzisa i-hashing enamandla e-one-way (akufanele kube umbhalo ocacile).
- Ukuhlolwa kokuphepha okujwayelekile kanye nokubuyekezwa.
- Ukufinyelela kumasistimu wokukhiqiza kuvunyelwe kuphela abasebenzayo ababalulekile.
Akukho simiso esiphephile ngokuphelele. Uma sithola iphutha lolwazi oluthinta ulwazi lwakho olusemthethweni, sizokutshela ngokushesha.
Ilungelo lakho
Unelungelo lo:
- Ngena kudatha yakho: View the personal information we hold about you from your account settings.
- Misa kabusha idatha yakho: Update your email or other account information at any time.
- Cisha i-data yakho: Delete your account and all associated data from your account settings, or by emailing us.
- Rhweba ngaphandle i-data yakho: Request a copy of your data by emailing hello@free.ai.
- Ungasebenzisi ukukhomba: Disable cookies in your browser settings or use Clicky's opt-out page.
Ukusebenzisa noma iyiphi yalezi zimali, thintana nathi ku-hello@free.ai. Sizophendula ngaphakathi kwezinsuku ezingama-30.
Ukuvikelwa kwezingane
Izinsizakalo azidingi izingane ezingaphansi kweminyaka engu-13. Sizoqoqa imingwane yomuntu siqu kusuka kuzingane ezingaphansi kweminyaka engu-13. Uma ukholelwa ukuthi ingane engaphansi kweminyaka engu-13 inikeza imingwane yomuntu siqu, sicela uqhathanise nathi futhi sizoyisusa ngokushesha.
Abasebenzisi abangaphandle kwezwe
Free.ai isebenza e-United States. Uma ufinyelela ku-Service kusuka ngaphandle kwe-US, ulwazi lwakho lungadluliselwa futhi luqhubekelwe e-United States. Ngokusetshenziswa kwe-Service, uvuma lokhu kudluliswa.
Ushintsho kule nqubomgomo
Singakwazi ukulungisa le Policy Ubumfihlo kusukela isikhathi. Xa sisenza izinguquko ezibalulekile, sizolungisa usuku olusebenzayo engxenyeni ephezulu yalesi khasi. Sicela ubuyekeze le khasi njalo. Ukusetshenziswa kwakho okuqhubekayo kweSevisi ngemuva kokuguqulwa kushicilelwe kuhlanganisa ukuvuma kwakho kwenqubomgomo ebuyekeziwe.
Oqhagamshelana naye
Uma unemibuzo mayelana nale nqubomgomo yobumfihlo noma indlela esiphatha ngayo idatha yakho, xhumana nathi:
- I-imeyili: hello@free.ai
- Umphathi: Muddy Holdings LLC
Kubuyekezwe ngokugcina: March 25, 2026