Inqubomgomo yobumfihlo
Usuku lokuqalisa: 25 kuMashi 2026
Le nqubomgomo yobumfihlo ichaza ukuthi i-Muddy Holdings LLC (\
1. Ulwazi esiluqoqayo
Ulwazi olufunayo
- Ulwazi lwe-akhawunti: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
- Ulwazi lwemali: When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
- Ukuxhumana nefomu lomlayezo: If you contact us through the contact form or email, we collect the email address and message content you provide.
- Isihloko somsebenzisi: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.
Ulwazi oluqoqwe ngokuzenzakalela
- Idilesi ye-IP: We collect your IP address for rate limiting, abuse prevention, and security purposes.
- Ukusetshenziswa kwedatha: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
- Ulwazi lwesistimu: Browser type, operating system, and screen resolution may be collected through our analytics service.
Indlela esebenzisa ngayo ulwazi lwakho
Sisebenzisa ulwazi lwakho ukuze:
- Sinikeza izinsizakalo: Process your requests, run AI models, and deliver results.
- Hlela i-akhawunti yakho: Authenticate you, track your token balance, and manage subscriptions.
- Izindleko zokuphatha: Facilitate billing and refunds through our payment processor.
- Ukulungisa izinsizakalo: Understand usage patterns to improve performance, fix bugs, and develop new features.
- Ungasebenzisi ngokubi: Enforce rate limits, detect fraud, and protect against misuse.
- Ukuxhumana nawe: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.
Sisebenzisa akukho okungeniswe noma okukhishwayo ukuqeqesha amamodeli we-AI ngaphandle kokuvuma kwakho okucacile.
Amakhukhi
Sisebenzisa izinhlobo ezilandelayo ze-cookies:
- I-cookies yesiqephu: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
- Ama-token we-CSRF: Protect against cross-site request forgery attacks. These are security cookies.
- I-analytics cookies (Clicky): We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at clicky.com/optout.
Sisebenzisa amakhukhi wokukhangisa noma ukulandelela ama-pixels kusuka kumanethiwekhi e-ad.
Izinsizakalo zeqembu lesithathu
Sibelana ngedatha nalezi zinkampani ezilandelayo, uma kudingeka kuphela ukulawula izinsizakalo:
| Umhlinzeki | Inhloso | Ulwazi oluhlukanisiwe |
|---|---|---|
| Stripe | Ukuphathwa kwezimali | I-imeyili, ulwazi lwe-billing, imininingwane yokukhokha |
| External AI model providers | Ukungena kwemodeli ye-AI yeqembu lesithathu | Izincomo zakho (Ingeniso) zithunyelwe kumamodeli weqembu lesithathu |
| Clicky | Ucwaningo lwewebhu | Ikhasi elibonisa igama elifihlakele kanye nedatha yokusetshenziswa |
Uma usebenzisa imodeli ye-Free.ai ehlala yona, idatha yakho ihlala kumaseva ethu futhi ayithunyelwe kunoma iyiphi iqembu lesithathu. Uma ukhetha imodeli yangaphandle, umlayezo wakho udluliselwa kulowo mthengisi wemodeli. Sichaza ngokucacile ukuthi yiziphi imodeli ezihlala ngokwazo nokuthi yiziphi ezingaphandle.
Sizogcina imininingwane yakho yomuntu siqu.
Ukugcinwa kwedatha
- I-akhawunti: Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
- Ukuxhumana nokudala imbali: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
- Amabhukwana wesisebenzisi: IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
- I-akhawunti: Retained as required by tax and financial regulations (typically 7 years).
Ukuphepha kwedatha
Sisebenzisa izinyathelo zokuphepha ezijwayelekile zemboni ukuvimbela idatha yakho, kufaka phakathi:
- Wonke umbhalo othunyelwe udluliswa nge-HTTPS/TLS encryption.
- Amaphasiwedi agcinwe usebenzisa i-hashing enamandla e-one-way (angeke abe ngumbhalo ocacile).
- Ukubuyekezwa nokubuyekezwa kwesevisi
- Ukufinyelela kumasistimu wokukhiqiza kuvunyelwe kuphela abasebenza ngokudingekayo.
Akukho simiso esiphephile ngokuphelele. Uma sithola ukuhlaselwa kwedatha okuthinta ulwazi lwakho lomuntu siqu, sizokutshela ngokushesha.
Ilungelo lakho
Unelungelo loku:
- Ngena kudatha yakho: View the personal information we hold about you from your account settings.
- Misa kabusha i-data yakho: Update your email or other account information at any time.
- Cisha i-data yakho: Delete your account and all associated data from your account settings, or by emailing us.
- Rhweba ngaphandle i-data yakho: Request a copy of your data by emailing hello@free.ai.
- Ungafaki ukuphathwa: Disable cookies in your browser settings or use Clicky's opt-out page.
Ukusebenzisa noma iyiphi yalezi zimali, xhumana nathi ku hello@free.ai. Sizophendula ngaphakathi kwezinsuku ezingama-30.
Ukuvikelwa kwengane
Izinsizakalo azikho ezibhekiswe kubantu abangaphansi kweminyaka engu-13. Sizoqoqa imininingwane yomuntu siqu yabancane abangaphansi kweminyaka engu-13. Uma ukholelwa ukuthi umntwana ongaphansi kweminyaka engu-13 unikeza imininingwane yomuntu siqu, sicela uqhagamshelane nathi futhi sizoyisusa ngokushesha.
Abasebenzisi abangaphandle kwezwe
Free.ai isebenza e-United States. Uma ufinyelela ku-Service kusuka ngaphandle kwe-US, imininingwane yakho ingadluliselwa futhi iqhubekelwe phambili e-United States. Ngokusetshenziswa kwe-Service, uvuma lesi sidluliselo.
10. Ushintsho kulenqubomgomo
Sizokwazi ukubuyekeza le Policy Ubumfihlo kusukela isikhathi ngasinye. Uma sikwenza izinguquko ezibalulekile, sizobuyekeza usuku olusebenzayo engxenyeni ephezulu yalesi khasi. Sicela ubuyekeze leli khasi njalo. Ukusetshenziswa kwakho okuqhubekayo kweSevisi ngemuva kokuguqulwa kushicilelwe kufakazela ukuvumelana kwakho nenqubomgomo ebuyekeziwe.
Oqhagamshelana naye
Uma unemibuzo mayelana nale nqubomgomo yobumfihlo noma indlela esiphatha ngayo idatha yakho, xhumana nathi:
- I-imeyili: hello@free.ai
- Umphathi: Muddy Holdings LLC
Kubuyekezwe ngo-March 25, 2026