Inkqubo yokubuyiselwa

Iinkqubo zolawulo lweenkqubo

Izinto eziquka

• Iinkqubo ezihlawulwe are eligible for a full refund within 30 days of the original purchase date.
• Iinkqubo are eligible for a refund within 30 days of the renewal charge.
• Iimali ezithengisiweyo are eligible for a refund within 30 days if fewer than 25% of the purchased tokens have been used.

IiTokeni Aziphelelanga

Ii-token ozithengayo ngenkqubo ehlawulweyo azipheli. Zihlala kwi-akhawunti yakho de zisetyenziswe, nokuba urhoxise ubhaliso lwakho. Akukho mcimbi wokuba uzisebenzise.

Indlela yokufuna ubuyiselo

1. Send an email to hello@free.ai with the subject line "Refund Request."
2. Include your I-ID yetyala or I-ID yotshintshiselwano (found in your payment confirmation email or your account settings).
3. Include the Idilesi ye email associated with your Free.ai account.

Sihlala siqhubekeka nokubuyiselwa kwemali kwiintsuku ezi-3-5 zomsebenzi. Ukubuyiselwa kwemali kuya kubuyiselwa kwindlela yakho yokuqala yokufumana imali.

I-Accounting

• I-akhawunti yakho iya kunyuswa iye kwinkqubo ekhululekileyo.
• Naziphi na iitokeni ezifakiwe njengenxalenye yokuthengiswa okubuyiselweyo ziya kususwa kwimali yakho egcinwe.
• I-akhawunti yakho, imbali, naziphi na izitshixo eziseko eziseko ezisuka kwezinye iintengiso ziya kuqhubeka zisebenza.

Iinketho

We reserve the right to deny refund requests in cases of clear abuse, such as repeated purchase-and-refund cycles, or accounts that have been terminated for violating our Iinkqubo zenkonzo.

Imibuzo?

Ukuba unemibuzo malunga nokubuyiselwa imali okanye ukuhlawula, nceda uqhagamshelane nathi kwi-hello@free.ai okanye usebenzise ifomu yethu yoqhagamshelwano ye-. Siyavuya ukukunceda.

Ihlaziywe kutshanje: 25 kuMatshi 2026