Inkqubo yokubuyiselwa

Iinkqubo zolawulo lweenkqubo

Izinto eziquka

• Zonke iinkqubo ezihlawulwe are eligible for a full refund within 30 days of the original purchase date.
• Uhlaziyo lwee-subscription are eligible for a refund within 30 days of the renewal charge.
• Iimali ezithengisiweyo are eligible for a refund within 30 days if fewer than 25% of the purchased tokens have been used.

IiTokeni Azisiphelelanga

Ii-token ozithenga ngenkqubo ehlawulweyo azipheli. Zihlala kwi-akhawunti yakho de zisetyenziswe, nokuba urhoxise ubhaliso lwakho. Akukho mfuneko yokuzisebenzisa.

Indlela yokufuna ubuyiselo

1. Send an email to hello@free.ai with the subject line "Refund Request."
2. Include your I-ID yetyala or I-ID yotshintshiselwano (found in your payment confirmation email or your account settings).
3. Include the Idilesi ye email associated with your Free.ai account.

Sihlala siqhubekeka nokubuyiselwa kwemali kwiintsuku ezi-3-5 zomsebenzi. Ukubuyiselwa kwemali kuya kubuyiselwa kwindlela yakho yokuqala yokuhlawula.

emva kokubuyiselwa

• I-akhawunti yakho izakunyuswa iye kwinkqubo ekhululekileyo.
• Naziphi na ii-token ezifakiwe njengenxalenye yokuthengiswa okubuyiselweyo ziya kususwa kwi-akhawunti yakho.
• I-akhawunti yakho, imbali, naziphi na iziqinisekiso eziseleyo ezivela kwezinye iintengiso ziya kuqhubeka zikhona.

Iinketho

We reserve the right to deny refund requests in cases of clear abuse, such as repeated purchase-and-refund cycles, or accounts that have been terminated for violating our Iinkqubo zenkonzo.

Imibuzo?

Ukuba unemibuzo malunga nokubuyiselwa imali okanye ukuhlawula, nceda uqhagamshelane nathi kwi hello@free.ai okanye sebenzisa ifomu yethu yokuqhagamshelana. Siyavuya ukukunceda.

Uhlaziyo lokugqibela: 25 kuMatshi 2026