Inkqubo yobumfihlo
Umhla wokuqalisa: 25 kuMatshi 2026
Le Miqathango yoKhuseleko ichaza indlela iMuddy Holdings LLC (\
1. Ulwazi esiluqoqayo
Ulwazi Olunika
- Ulwazi lwe-akhawunti: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
- Ulwazi lwetyala: When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
- Iinkcukacha zoqhagamshelwano: If you contact us through the contact form or email, we collect the email address and message content you provide.
- Isiqulatho somsebenzisi: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.
Ulwazi oluqokelelwa ngokuzenzekelayo
- Idilesi ye IP: We collect your IP address for rate limiting, abuse prevention, and security purposes.
- Ukusetyenziswa kwe data: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
- Ulwazi lwesixhobo: Browser type, operating system, and screen resolution may be collected through our analytics service.
2. Indlela esisebenzisa ngayo ulwazi lwakho
Sisebenzisa ulwazi lwakho ukuze:
- Ukubonelela ngenkonzo: Process your requests, run AI models, and deliver results.
- I-akhawunti yakho: Authenticate you, track your token balance, and manage subscriptions.
- Iinkqubo zohlawulo: Facilitate billing and refunds through our payment processor.
- Ukuphucula iinkonzo: Understand usage patterns to improve performance, fix bugs, and develop new features.
- Uthintelo lokusetyenziswa kakubi: Enforce rate limits, detect fraud, and protect against misuse.
- Unxibelelwano nawe: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.
Asivumeli ukusebenzisa i-Input okanye i-Output yakho ukuqeqesha iimodeli ze-AI ngaphandle kwesaziso sakho esicacileyo.
Iicookies
Sisebenzisa iintlobo ezilandelayo zecookies:
- Ii cookies zentlanganiso: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
- Ii-token ze-CSRF: Protect against cross-site request forgery attacks. These are security cookies.
- Iicookies zophatho (Clicky): We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at clicky.com/optout.
Asivumeli ukushicilela iicookies okanye ukulandelela ii-pixels ezivela kumajelo entengiso.
4. Iinkonzo zeqela lesithathu
Sibelana ngeenkcukacha namanye amaqela alandelayo, kuphela xa kufuneka usebenze iNkonzo:
| Umboneleli | Injongo | I-Data Enikezelweyo |
|---|---|---|
| Stripe | Ulawulo lwemali | I-imeyile, ulwazi lwetyala, iinkcukacha zohlawulo |
| External AI model providers | Ufikelelo lwemodeli ye-AI yeqela lesithathu | Ii-prompts zakho (Ingeniso) ezithunyelwe kwiimodeli zeqela lesithathu |
| Clicky | Uvavanyo lwe-Web | Iimboniselo zephepha ezifihlakeleyo kunye ne-data yokusetyenziswa |
Xa usebenzisa imodeli ye-Free.ai ekhoyo ngokwayo, idata yakho ihlala kwiseva zethu kwaye ayithunyelwe nakweyiphi na iqela lesithathu. Xa ukhetha imodeli yangaphandle, umyalezo wakho uthunyelwe kumboneleli wemodeli. Siphawula ngokucacileyo ukuba zeziphi imodeli ezikhoyo ngokwazo kunye nezo zingaphandle.
Asikuthengi nabani na ulwazi lwakho lobuqu.
5. Ukugcina i-data
- I-data ye-akhawunti: Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
- Incoko nembali yokudala: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
- Iilog zomncedisi: IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
- Iinkcukacha zetyala: Retained as required by tax and financial regulations (typically 7 years).
6. Ukhuseleko lweenkcukacha
Sisebenzisa imimiselo yokhuseleko eqhelekileyo yeshishini ukukhusela i-data yakho, kubandakanya:
- Yonke i-data ethunyelwe ngaphezulu kwe-HTTPS/TLS enxulumene nokukhowuda.
- Igama lokugqitha eligcinwe lisebenzisa u-hashing onamandla onendlela enye (akukho mbhalo ocacileyo).
- Uvavanyo lokhuseleko oluqhelekileyo kunye nokuhlaziywa.
- Ukufikelela kwinkqubo yokwenziwa kwemveliso kuthintelwe kubasebenzi ababalulekileyo.
Akukho nkqubo ikhuselekile ngokupheleleyo. Ukuba sifumanisa ukuba kukho uhlaselo lwedatha oluchaphazela ulwazi lwakho lobuqu, siya kukuxelela ngokukhawuleza.
7. IiNkqubo zakho
Unayo ilungelo lo:
- Fumana i-data yakho: View the personal information we hold about you from your account settings.
- Lungelelanisa i data yakho: Update your email or other account information at any time.
- Cima i-data yakho: Delete your account and all associated data from your account settings, or by emailing us.
- Rhweba ngaphandle i data yakho: Request a copy of your data by emailing hello@free.ai.
- Ukhetho lokukhangela: Disable cookies in your browser settings or use Clicky's opt-out page.
Ukusebenzisa naliphi na lelungelo, qhagamshelana nathi kwi hello@free.ai. Siza kuphendula ngaphakathi kweentsuku ezi-30.
8. Ukhuseleko lwabantwana
Le nkonzo ayibhekiswanga kubantwana abangaphantsi kweminyaka eli-13. Asikwazi ukuqoqa ulwazi oluzimeleyo oluvela kubantwana abangaphantsi kweminyaka eli-13. Ukuba ukholelwa ukuba umntwana ongaphantsi kweminyaka eli-13 usinike i-data yobuqu, nceda uqhagamshelane nathi kwaye siya kuyicima ngokukhawuleza.
9. Abasebenzisi abaphesheya
Free.ai isebenza eUnited States. Ukuba ufikelela kwiNkonzo ngaphandle kwe-US, ulwazi lwakho lunokudluliselwa kwaye luqhubekeke eUnited States. Ngokusetyenziswa kweNkonzo, uvuma ukuba ludluliselwe.
10. Iintshintsho kule Mithetho
Siza kuhlaziya le Miqathango yobumfihlo ukususela ngexesha ukuya kwelinye. Xa sisenza utshintsho olubalulekileyo, siza kuhlaziya umhla osebenzayo obekwe phezulu kweli phepha. Sikukhuthaza ukuba ujonge eli phepha rhoqo. Ukusetyenziswa kwakho okuqhubekayo kweNkonzo emva kokuba utshintsho lushicilelwe kuquka ukwamkela kwakho kwenkqubo ehlaziyiweyo.
Uqhagamshelwano
Ukuba unemibuzo malunga nale Migaqo yobumfihlo okanye indlela esiphatha ngayo i-data yakho, qhagamshelana nathi:
- I-imeyile: hello@free.ai
- Umqhubi: Muddy Holdings LLC
Uhlaziyo lokugqibela: 25 kuMatshi 2026