Inkqubo yobumfihlo
Umhla osebenzayo: 25 kuMatshi 2026
Le Mimiselo yoKhuseleko ichaza indlela iMuddy Holdings LLC ("si," " nathi, " okanye " yethu " ) eqoqa ngayo, isebenzisa ngayo, kwaye ikhusele ngayo ulwazi lwakho xa usebenzisa iwebhusayithi yeFree.ai, izixhobo, i-API, kunye neenkonzo ezihambelanayo (i " nkonzo " ). Sikholelwa ekubeni sicacile malunga nokuba siqoqa ntoni kwaye kutheni.
1. Ulwazi esiluqoqayo
Ulwazi Olunika
- Ulwazi lwe-akhawunti: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
- Ulwazi lwetyala: When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
- Iinkcukacha zesiqulathi seefayili If you contact us through the contact form or email, we collect the email address and message content you provide.
- Isiqulatho somsebenzisi: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.
Ulwazi oluqokelelwa ngokuzenzekelayo
- Idilesi ye IP: We collect your IP address for rate limiting, abuse prevention, and security purposes.
- Ukusetyenziswa kwe data: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
- Ulwazi lwesixhobo: Browser type, operating system, and screen resolution may be collected through our analytics service.
2. Indlela esisebenzisa ngayo ulwazi lwakho
Sisebenzisa ulwazi lwakho ukuze:
- Iinkonzo Process your requests, run AI models, and deliver results.
- I-akhawunti yakho: Authenticate you, track your token balance, and manage subscriptions.
- Iimali-mboleko ezigqityiweyo: Facilitate billing and refunds through our payment processor.
- Inkonzo Understand usage patterns to improve performance, fix bugs, and develop new features.
- Uthintelo lokusetyenziswa kakubi: Enforce rate limits, detect fraud, and protect against misuse.
- Unxibelelwano nawe: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.
Asivumeli ukusebenzisa i-Input okanye i-Output yakho ukuqeqesha iimodeli ze-AI ngaphandle kwesaziso sakho esicacileyo.
Iicookies
Sisebenzisa iintlobo ezilandelayo zecookies:
- Ii cookies zentlanganiso: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
- Ii-token ze-CSRF: Protect against cross-site request forgery attacks. These are security cookies.
- Iicookies zophatho (Clicky): We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at clicky.com/optout.
Asisebenzisi iicookies zosasazo okanye ukulandela ii-pixels ezivela kumajelo entengiso.
4. Iinkonzo zeqela lesithathu
Sibelana ngeenkcukacha namanye amaqela alandelayo, kuphela xa kufuneka ukulawula iNkonzo:
| Umboneleli | Injongo | I-Data Enikezelweyo |
|---|---|---|
| Stripe | Inkqubo yolawulo | I-imeyili, ulwazi lwetyala, iinkcukacha zohlawulo |
| Ababoneleli bemodeli ye-AI yangaphandle | Ufikelelo lwemodeli ye-AI yeqela lesithathu | Ii-prompts zakho (Ingeniso) zithunyelwe kumamodeli eqela lesithathu |
| Clicky | I-Web analytics | Iimboniselo zephepha ezifihlakeleyo kunye nedatha yokusetyenziswa |
Xa usebenzisa imodeli ye-Free.ai ekhoyo ngokwayo, i-data yakho ihlala kwiseva zethu kwaye ayithunyelwe kumntu wesithathu. Xa ukhetha imodeli yangaphandle, umyalezo wakho uthunyelwe kumboneleli wemodeli. Siphawula ngokucacileyo ukuba zeziphi iimodyuli ezikhoyo ngokwazo nezo zingaphandle.
Asiyi kuthengisa ulwazi lwakho oluzimeleyo kunoma ubani.
Ukugcina i-data
- I-akhawunti ye-data: Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
- Chat nembali yokudala: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
- Iilog zomncedisi: IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
- Iinkcukacha zemali Retained as required by tax and financial regulations (typically 7 years).
6. Ukhuseleko lweenkcukacha
Sisebenzisa iindlela zokhuseleko eziqhelekileyo zeshishini ukukhusela i-data yakho, kubandakanya:
- Yonke i-data ethunyelwe ngaphezulu kwe-HTTPS/TLS enxulumene nokukhowuda.
- Igama lokugqitha eligcinwe lisebenzisa u-hashing onamandla ohamba-nye (akukho mbhalo ocacileyo).
- Uvavanyo lokhuseleko oluqhelekileyo kunye nohlaziyo.
- Ukufikelela kwinkqubo yokwenziwa kwezinto ezikhuselekileyo kubasebenzi ababalulekileyo.
Akukho nkqubo ikhuselekileyo ngokupheleleyo. Ukuba sifumanisa ukuba kukho uhlaselo lwedatha oluchaphazela ulwazi lwakho oluzimeleyo, siya kukuxelela ngokukhawuleza.
7. IiNkqubo zakho
Unoxanduva loku:
- Ufikelelo kwi-data yakho: View the personal information we hold about you from your account settings.
- Lungelelanisa i data yakho: Update your email or other account information at any time.
- Cima i-data yakho: Delete your account and all associated data from your account settings, or by emailing us.
- Rhweba ngaphandle i data yakho: Request a copy of your data by emailing hello@free.ai.
- Ukhetho lwesichazi-magama Disable cookies in your browser settings or use Clicky's opt-out page.
Ukuba ufuna ukusebenzisa naziphi na ezi zinto, nceda uqhagamshelane nathi kwi-hello@free.ai. Siza kuphendula kwiintsuku ezi-30.
8. Ukhuseleko lwabantwana
Le nkonzo ayibhekiswa kubantwana abangaphantsi kweminyaka eli-13. Asikwazi ukuqoqa ngokuzithemba ulwazi oluzimfihlo oluvela kubantwana abangaphantsi kweminyaka eli-13. Ukuba ukholelwa ukuba umntwana ongaphantsi kweminyaka eli-13 usinike ulwazi oluzimfihlo, nceda uqhagamshelane nathi kwaye siza kulucima ngokukhawuleza.
9. Abasebenzisi abaphesheya
Free.ai isebenza eMzantsi Afrika. Ukuba ufikelela kwiNkonzo ngaphandle kweMzantsi Afrika, ulwazi lwakho lunokudluliselwa kwaye luqhubekeke eMzantsi Afrika. Ngokusetyenziswa kweNkonzo, uvuma ukuba ludluliselwe.
10. Iintshintsho kule Mimiselo
Siza kuhlaziya le Mimiselo yoKhuseleko lweNkangeleko ngaxeshanye. Xa sisenza utshintsho olubalulekileyo, siza kuhlaziya umhla osebenzayo ophezulu kweli phepha. Sikhuthaza ukuba ujonge eli phepha rhoqo. Ukusetyenziswa kwakho okuqhubekayo kweNkonzo emva kokufaka utshintsho kuquka ukuvuma kwakho kwenkqubo ehlaziyiweyo.
Uqhagamshelana
Ukuba unemibuzo malunga nale Mimiselo yoKhuseleko okanye indlela esiphatha ngayo i-data yakho, qhagamshelana nathi:
- I-imeyili: hello@free.ai
- Umqhubi: Muddy Holdings LLC
Ihlaziywe kutshanje: 25 kuMatshi 2026