Kebijakan
30-dina dhuwit bali jaminan ing kabeh rencana
Log in kanggo ningali barang anu dibeli lan minta refund langsung.
Log in to request a refundKita janji
Kami hoyong anjeun senang sareng Free.ai. Upami anjeun henteu puas sareng rencana anu dibayar pikeun alesan naon waé, anjeun tiasa ngagaleuh deui dina waktos 30 dinten saatos mésér. Henteu aya patarosan anu ditawarkeun.
Apa sing diwaca
- Segala rencana dibayar are eligible for a full refund within 30 days of the original purchase date.
- Langganan are eligible for a refund within 30 days of the renewal charge.
- Tokoh sing didol are eligible for a refund within 30 days if fewer than 25% of the purchased tokens have been used.
Token ora bakal kadaluwarsa
Token anu anjeun mésér ngaliwatan rencana anu dibayar henteu pernah lami. Éta tetep dina akun anjeun dugi ka dipaké, bahkan upami anjeun ngabéréskeun langganan anjeun. Teu aya pikasieuneun pikeun nganggona.
Carane njaluk dhuwit bali
- Send an email to hello@free.ai with the subject line "Refund Request."
- Include your ID pembayaran or ID transaksi (found in your payment confirmation email or your account settings).
- Include the Адрес электронной почты associated with your Free.ai account.
Kami biasana ngaproses mayar deui dina 3-5 dinten bisnis. Pembayaran balik bakal dipulangkeun ka metode pamayaran asli anjeun.
Pas a Refund
- Akun sampeyan bakal diturunake menyang rencana gratis.
- Sadaya token anu ditambahkeun salaku bagian tina pembelian anu dipulangkeun bakal dileungitkeun tina saldo anjeun.
- Akun anjeun, sajarah, sarta sagala token anu aya ti pembelian séjén bakal tetep teu dirobih.
Kecualian
We reserve the right to deny refund requests in cases of clear abuse, such as repeated purchase-and-refund cycles, or accounts that have been terminated for violating our Ketentuan Layanan.
Tanya?
Yen sampeyan duwe pitakonan babagan pambayaran utawa pambayaran, hubungi kami ing hello@free.ai utawa nganggo formula kontak. Kita seneng mbantu.
Diperbarui terakhir: Maret 25, 2026