Kebijakan Privasi
Tanggal efektif: Maret 25, 2026
Kawijakan Privasi ieu ngajelaskeun kumaha Muddy Holdings LLC (& quot; urang, & quot; & quot; urang, & quot; atawa & quot; urang & quot;) ngumpulkeun, ngagunakeun, sarta ngajaga informasi anjeun nalika anjeun ngagunakeun Free.ai situs web, alat, API, sarta jasa anu aya hubunganana (the & quot; Service & quot;). Kami percaya dina transparansi ngeunaan naon urang ngumpulkeun jeung naha.
Informasi sing kita kumpulake
Informasi sing sampeyan berikan
- Informasi akun: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
- Informasi When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
- Panggonan: If you contact us through the contact form or email, we collect the email address and message content you provide.
- Isine pangguna: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.
Informasi sing dikumpulake kanthi otomatis
- Адрес IP: We collect your IP address for rate limiting, abuse prevention, and security purposes.
- Data panggunaan: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
- Informasi piranti: Browser type, operating system, and screen resolution may be collected through our analytics service.
Carane kita nggunakake informasi sampeyan
Kita nggunakake informasi sampeyan kanggo:
- Layanan: Process your requests, run AI models, and deliver results.
- Manajemen akunmu: Authenticate you, track your token balance, and manage subscriptions.
- Proses pembayaran: Facilitate billing and refunds through our payment processor.
- Ngluwihi layanan: Understand usage patterns to improve performance, fix bugs, and develop new features.
- Ngawasi penyalahgunaan: Enforce rate limits, detect fraud, and protect against misuse.
- Komunikasi karo sampeyan: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.
not urang nganggo Input atawa Output anjeun pikeun latihan model AI tanpa idin anjeun eksplisit.
Koki
Kita nggunakake jinis cookie ing ngisor iki:
- Keke sesi: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
- CSRF token: Protect against cross-site request forgery attacks. These are security cookies.
- Analyze cookies (Clicky): We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at clicky.com/optout.
Kami henteu nganggo cookies iklan atanapi pixel tracking ti jaringan iklan.
Layanan pihak katelu
Kita nyawiji data karo pihak katelu ing ngisor iki, mung kaya perlu kanggo operasi layanan:
| Panyedhiya | Tujuan | Data Dibagi |
|---|---|---|
| Stripe | Nggawe pembayaran | E-mail, informasi mbayar, rincian pembayaran |
| Pemasok model AI luar | Akses model AI pihak katelu | Pangunjunganmu (Input) dikirim menyang model pihak katelu |
| Clicky | Analisis web | Pageviews lan data panggunaan sing anonim |
Nalika anjeun nganggo model Free.ai anu dihost sorangan, data anjeun tetep di server kami sareng henteu dikirim ka pihak katilu. Nalika anjeun milih model luar, patarosan anjeun dipindahkeun ka penyedia model éta. Kami jelas-jelas nyatakeun model anu dihost sorangan sareng anu luar.
Kita ora adol informasi pribadi sampeyan kanggo sapa wae.
Data Retention
- Akun: Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
- Chat lan riwayat penciptaan: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
- Laporan Pelayan: IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
- Rekor pembayaran: Retained as required by tax and financial regulations (typically 7 years).
Keamanan Data
Kita nglakokake langkah-langkah keamanan standar industri kanggo nyegah data sampeyan, kalebu:
- Kabeh data ditransmisikake liwat enkripsi HTTPS/TLS.
- Kata sandi disimpen nganggo hashing tunggal kuat (henteu pernah dina teks biasa).
- Kabeh informasi lan informasi disimpen.
- Sistem produksi dipérang dadi sistem produksi utama lan sistem produksi sekunder.
Teu aya sistem anu sampurna aman. Upami urang manggihan hiji data kasalahan nu mangaruhan informasi pribadi anjeun, urang bakal nyahokeun ka anjeun gancang.
Hak-hakmu
Sampeyan duwe hak kanggo:
- Ngakses datamu: View the personal information we hold about you from your account settings.
- Pabubar data: Update your email or other account information at any time.
- Data sampeyan: Delete your account and all associated data from your account settings, or by emailing us.
- Eksport data: Request a copy of your data by emailing hello@free.ai.
- Opt metu saka analisis: Disable cookies in your browser settings or use Clicky's opt-out page.
Pikeun ngalaksanakeun salah sahiji hak ieu, kontak kami di hello@free.ai. Kami bakal ngajawab dina 30 dinten.
8. privasi anak
Layanan teu dimaksudkeun pikeun barudak di handapeun 13. Kami teu sadar ngumpulkeun informasi pribadi ti barudak di handapeun 13. Upami anjeun percaya budak di handapeun 13 geus nyadiakeun kami jeung data pribadi, mangga kontak kami sarta urang bakal ngahapus eta gancang.
Pengguna Internasional
Free.ai dioperasikeun ti Amérika Sarékat. Upami anjeun ngakses Layanan ti luar AS, informasi anjeun bisa ditransfer ka sarta diolah di Amérika Sarékat. Ku ngagunakeun Layanan, anjeun satuju kana transfer ieu.
10. Perubahan kanggo Kebijakan iki
Kami bisa ngamutahirkeun Kawijakan Privasi ieu ti waktu ka waktu. Nalika urang nyieun parobahan material, urang bakal ngamutahirkeun tanggal efektif di luhur halaman ieu. Kami nyarankeun anjeun pikeun ngawaskeun halaman ieu sacara periodik. Anjeun terus ngagunakeun Layanan sanggeus parobahan diposting ngarupakeun penerimaan anjeun ka kabijakan diropéa.
Kenalan
Yen sampeyan duwe pitakonan bab Kebijakan Privasi iki utawa carane kita ngatur data sampeyan, hubungi kita:
- Эл. почта: hello@free.ai
- Operator: Muddy Holdings LLC
Diperbarui terakhir: Maret 25, 2026