Litaelo tsa ho khutlisa

30-letsatsi la chelete-back tšehetso ka litaelo tsohle

Seo se ka se kopantsoeng

• Li-plan tsohle tse lefelloang are eligible for a full refund within 30 days of the original purchase date.
• Li-subscriptions tse nchafalitsoeng are eligible for a refund within 30 days of the renewal charge.
• Lichelete tsa token are eligible for a refund within 30 days if fewer than 25% of the purchased tokens have been used.

Tokens ha li felle nako

Tokens u reka ka ho lefa leano leng ha ho na nako ea ho fela. Ba lula ho akhaonteng ea hau ho fihlela ba sebelisoa, le haeba u hlakola ho ngolisoa. Ha ho na ho tšoha ho li sebelisa.

Ho etsa kopo ea ho khutlisa chelete

1. Send an email to hello@free.ai with the subject line "Refund Request."
2. Include your ID ea tefo or ID ea transaction (found in your payment confirmation email or your account settings).
3. Include the Lengolo-tsoibila associated with your Free.ai account.

Re kamehla sebetsana le ho khutlisa ka 3-5 lihora tsa khoebo. Ho khutlisa ho tla khutlisoa ho tsela ea ho lefa ea hau ea mantlha.

Ka mor'a ho khutlisa

• Akaunti ea hau e tla fokotsoa ho ea ka qeto e mahala.
• Li-token tsohle tse kentsoe e le karolo ea ho reka ho khutlisoa li tla tlosoa ho lichelete tsa hau.
• Akaunti ea hau, histori, le litokomane tse ling tse ka bang teng ho tsoa ho litheko tse ling li tla lula li le teng.

Li-exceptions

We reserve the right to deny refund requests in cases of clear abuse, such as repeated purchase-and-refund cycles, or accounts that have been terminated for violating our Litaelo tsa ts'ebeletso.

Lipotso?

Haeba u na le lipotso mabapi le ho khutlisa kapa ho lefa, ikopanye le rona ho hello@free.ai kapa u sebelise contact form. Re thabile ho u thusa.

E nchafalitsoe ka ho qetela: March 25, 2026