Litaelo tsa ho khutlisa

30-letsatsi la chelete-back tšehetso ka litaelo tsohle

Seo se ka tlas'a

• Li-plan tsohle tse lefelloang are eligible for a full refund within 30 days of the original purchase date.
• Ho khutlisa ho ngolisoa are eligible for a refund within 30 days of the renewal charge.
• Litheko tsa token tse le 'ngoe are eligible for a refund within 30 days if fewer than 25% of the purchased tokens have been used.

Tokens ha li felle nako

Tokens tseo u li rekileng ka ho sebelisa li-plan tse lefelloeng ha li felle nako. Li lula akhaonteng ea hau ho fihlela li sebelisoa, leha u hlakola ho ngolisoa. Ha ho na ho tšoenyeha ka ho li sebelisa.

Ho etsa kopo ea ho khutlisa chelete

1. Send an email to hello@free.ai with the subject line "Refund Request."
2. Include your ID ea tefo or ID ea transaction (found in your payment confirmation email or your account settings).
3. Include the Lengolo-tsoibila associated with your Free.ai account.

Re kamehla sebetsana le ho khutlisa ka 3-5 matsatsi a khoebo. Ho khutlisa ho tla khutlisoa ho tsela ea hau ea ho lefa.

Ka mor'a ho khutlisa

• Akaunti ea hau e tla fokotsoa ho ea ho qeto e mahala.
• Li-token tsohle tse etsoang karolo ea ho reka ho khutlisoa li tla tlosoa ho lichelete tsa hau.
• Akaunti ea hau, histori, le litokomane tse ling tse sebelisitsoeng ho reka li tla lula li le teng.

Ho se khone

We reserve the right to deny refund requests in cases of clear abuse, such as repeated purchase-and-refund cycles, or accounts that have been terminated for violating our Litaelo tsa ts'ebeletso.

Lipotso?

Haeba u na le lipotso mabapi le ho khutlisa kapa ho lefa, ikopanye le rona ho hello@free.ai kapa u sebelise contact form. Re thabile ho u thusa.

Late updated: March 25, 2026