Litaelo tsa boinotšing
Letsatsi le sebetsang: March 25, 2026
Litaelo tsena tsa boinotšing li hlalosa kamoo Muddy Holdings LLC (& quot; re, & quot; & quot; re, & quot; kapa & quot; rona & quot;) e kopang, e sebelisang, le ho sireletsa tlhaiso-leseling ea hau ha u sebelisa sebaka sa marang-rang sa Free.ai, lisebelisoa, API, le lits'ebeletso tse amanang (the & quot; Service & quot;). Re lumela ho ba le boinotšing ka seo re se kopang le hobaneng.
1. Lintlha re li kopanya
Lintlha tseo u li fang
- Lintlha tsa ak'haonte: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
- Lintlha tsa tefo: When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
- Limeile tsa lengolo-tsoibila: If you contact us through the contact form or email, we collect the email address and message content you provide.
- Lihlooho tsa mosebelisi: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.
Lintlha li kopane ka ho toba
- Di_rekoto: We collect your IP address for rate limiting, abuse prevention, and security purposes.
- Data ea ho sebelisa: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
- Lintlha tsa sesebelisoa: Browser type, operating system, and screen resolution may be collected through our analytics service.
2. Mokhoa oa ho sebelisa tlhahisoleseding ea hau
Re sebelisa tlhaiso-leseling ea hau ho:
- Fetola Litšebeletso: Process your requests, run AI models, and deliver results.
- Ngola akhaonto ea hau: Authenticate you, track your token balance, and manage subscriptions.
- Lichelete tsa ho sebetsana: Facilitate billing and refunds through our payment processor.
- Ho ntlafatsa ts'ebeletso: Understand usage patterns to improve performance, fix bugs, and develop new features.
- Ho thibela ho sebelisana ka tsela e mpe: Enforce rate limits, detect fraud, and protect against misuse.
- Ho ikopanya le uena: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.
Re ha re sebelise Input kapa Output ea hau ho ruta li-models tsa AI ntle le tumello ea hau e hlakileng.
Cookies
Re sebelisa li-cookie tse latelang:
- Cookies tsa nako ea sehlooho: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
- CSRF tokens: Protect against cross-site request forgery attacks. These are security cookies.
- Cookies tsa lipalo-palo (Clicky): We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at clicky.com/optout.
Re sa sebelisa li-cookie tsa ho bapatsa kapa ho latela li-pixels ho tsoa marang-rang a ho bapatsa.
Litšebeletso tsa ba boraro
Re arolelana data le batho ba boraro ba latelang, feela joalokaha ho hlokahala ho sebetsana le Ts'ebeletso:
| Mofani | Sepheo | Data e arolelanoeng |
|---|---|---|
| Stripe | Ho sebetsana le lichelete | Imeile, tlhaiso-leseling ea ho lefa, lintlha tsa tefo |
| Li-providers tsa li-models tsa AI tsa kantle | Ho kena ho mofuta oa AI oa motho oa boraro | Lipotso tsa hau (Input) li romelloa ho li-models tsa motho oa boraro |
| Clicky | Litlhahlobo tsa marang-rang | Litlhahlobo tsa leqephe le data ea ho sebelisa e sa tsejoeng |
Ha u sebelisa mofuta oa Free.ai o nang le sebatli sa hau, data ea hau e lula liserver tsa rona'me e se e romelloe ho motho e mong le e mong. Ha u khetha mofuta oa kantle, potso ea hau e romelloa ho mofani oa mofuta ona. Re bonts'a ka ho hlakileng hore na mofuta ofe o na le sebatli sa hae le hore na ke ofe o kantle.
Re sa rekisa tlhahisoleseding ea hau ea botho ho mang kapa mang.
Ho boloka data
- Data ea akhaonto: Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
- Litaba tsa puisano le tsa ho theha: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
- Libuka tsa server: IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
- Libuka tsa tefo: Retained as required by tax and financial regulations (typically 7 years).
Tšireletso ea data
Re sebelisa mehato ea ts'ireletso ea indasteri ho sireletsa tlhaiso-leseling ea hau, ho kenyeletsoa:
- Lintlha tsohle li romelloa ka HTTPS/TLS encryption.
- Li-password tse bolokiloeng ka ho sebelisa hashing e matla e le 'ngoe (ha ho na ho ba lengolo-tsoibila le letle).
- Litlhahlobo tsa polokeho le lintlafatso tse tloaelehileng.
- Ho fumana li-systems tsa tlhahiso ho lekane ho barekisi ba bohlokoa.
Ha ho na sistimi e sireletsehileng ka ho feletseng. Haeba re fumana ho senyeha ha data ho ama tlhaiso-leseling ea hau ea botho, re tla u tsebisa kapele.
Litokelo tsa hao
U na le tokelo ea ho:
- Fumana data ea hau: View the personal information we hold about you from your account settings.
- Ntlafatsa data ea hau: Update your email or other account information at any time.
- Cima la hao data: Delete your account and all associated data from your account settings, or by emailing us.
- Eba le data ea hau: Request a copy of your data by emailing hello@free.ai.
- Ho tlohela lipalo-palo: Disable cookies in your browser settings or use Clicky's opt-out page.
Ho sebelisa litokelo tsena, ikopanye le rona ho hello@free.ai. Re tla u araba ka matsatsi a 30.
8. Boinotšing ba bana
The Service ha e etsoa bakeng sa bana ba ka tlase ho 13. Re ha re tsebe ho kopanya tlhaiso-leseling ea botho ho tloha bana ba ka tlase ho 13. Haeba u nahana hore ngoana ka tlase ho 13 e re fa data ea botho, ka kopo ikopanye le rona'me re tla e tlosa kapele.
Basebelisi ba kantle ho naha
Free.ai e sebetsa ho tloha United States. Haeba u kena ho Service ho tloha kantle ho US, tlhahisoleseling ea hau e ka fetisoa ho le ho sebetsana le United States. Ka ho sebelisa Service, u lumela ho fetisoa ena.
Liphetoho ho ena Policy
Re ka nchafatsa ena Leano la Privacy ho tloha nako ho nako. Ha re etsa liphetoho tse ngata, re tla nchafatsa letsatsi la ho sebetsa ka holimo ho leqepheng lena. Re khothalletsa hore u sheba leqepheng lena ka nako. Ho sebelisa hao tsoelang pele ea Service ka mor'a liphetoho li phatlalalitsoe e bolela ho amohela hao la leano la nchafatsoa.
_Ho ikopanya
Haeba u na le lipotso mabapi le Molao oa Lekunutu kapa kamoo re sebetsanang kateng le tlhaiso-leseling ea hau, ikopanye le rona:
- Imeile: hello@free.ai
- Mo_thusi: Muddy Holdings LLC
Late updated: March 25, 2026