Xeerka Lacag-celinta

30-maalmood oo lacag-celinta ah oo ku saabsan qorshayaasha dhammaan

Waxa la daboolay

• dhammaan qorshayaasha la bixiyo are eligible for a full refund within 30 days of the original purchase date.
• Ku soo biirista are eligible for a refund within 30 days of the renewal charge.
• Iibsiga hal mar are eligible for a refund within 30 days if fewer than 25% of the purchased tokens have been used.

Tokens ma dhamaadaan

Tokens aad iibsato iyada oo ay ku jiraan qorshe kasta oo la bixiyo ma dhicin. Waxay ku sii joogaan xisaabtaada ilaa la isticmaalo, xitaa haddii aad joojiso subscription aad. Ma jiro dhaqdhaqaaqa in ay iyaga isticmaalaan.

Sida loo dalbado lacag celin

1. Send an email to hello@free.ai with the subject line "Refund Request."
2. Include your ID-ka lacag bixinta or ID-ka hawlgalka (found in your payment confirmation email or your account settings).
3. Include the cinwaanka e-mailka associated with your Free.ai account.

Waxaan caadi ahaan u gudbiyaan lacagaha la soo celiyo 3-5 maalmood ganacsi gudahood. Lacagta la soo celiyo waxaa la soo celin doonaa habka lacag bixinta asalka ah.

Ka dib markii la soo celiyo

• Xisaabtaada waxaa la hoos u dhigi doonaa qorshaha bilaashka ah.
• Wax kasta oo calaamadaha ah oo la daray sida qayb ka mid ah iibka la soo celiyay waxaa laga saari doonaa miisaaniyaddaada.
• Xisaabtaada, taariikhda, iyo dhammaan calaamadaha ka hadhay iibsashada kale waxay sii ahaan doonaan kuwo aan la burburin.

Isku-dhafka

We reserve the right to deny refund requests in cases of clear abuse, such as repeated purchase-and-refund cycles, or accounts that have been terminated for violating our Sharciga adeegga.

Su'aalo?

Haddii aad su'aalo ku saabsan lacagaha la soo celiyo ama xisaabaadka, nala soo xiriir hello@free.ai ama isticmaalka our contact form. Waxaan ku faraxsanahay inaan kaa caawinno.

La cusboonaysiiyay: March 25, 2026