Sharciga Khaaska ah
Maalinta dhaqan-galka: 25 March, 2026
This Privacy Policy describes how Muddy Holdings LLC ("we," "us," or "our") collects, uses, and protects your information when you use the Free.ai website, tools, API, and related services (the "Service"). We believe in being transparent about what we collect and why.
1. macluumaad aan ururin
Macluumaadka aad bixiso
- Macluumaad ku saabsan xisaabta: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
- Macluumaad ku saabsan bixinta: When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
- Xiriirka foomka fariimaha: If you contact us through the contact form or email, we collect the email address and message content you provide.
- Waxyaabaha isticmaalaha: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.
Macluumaadka loo soo ururiyey si otomaatig ah
- _Cid: We collect your IP address for rate limiting, abuse prevention, and security purposes.
- Macluumaadka isticmaalka: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
- Macluumaad ku saabsan aaladaha: Browser type, operating system, and screen resolution may be collected through our analytics service.
2. Sida aan u isticmaalno macluumaadkaaga
Waxaan u isticmaali macluumaadka si ay u:
- Siiyaan adeegga: Process your requests, run AI models, and deliver results.
- Maareeyaha xisaabtaada: Authenticate you, track your token balance, and manage subscriptions.
- Bixinta Process: Facilitate billing and refunds through our payment processor.
- Kordhinta adeegga: Understand usage patterns to improve performance, fix bugs, and develop new features.
- Ka hortag xadgudubka: Enforce rate limits, detect fraud, and protect against misuse.
- La xiriira: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.
Waxaan u isticmaali ma Input ama Output si ay u tababaraan AI tusaale ah oo aan ogolaansho aad u cad.
Kukiyada
Waxaan isticmaalnaa noocyada soo socda ee cookies:
- Kukiyada muddada: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
- Calaamadaha CSRF: Protect against cross-site request forgery attacks. These are security cookies.
- Cookies Analytics (Clicky): We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at clicky.com/optout.
Waxaanan isticmaalin cookies advertising ama raacitaanka pixels ka ad networks.
4. adeegyada dhinac saddexaad
Waxaan la wadaagi xogta la dhinacyada saddexaad soo socda, oo kaliya sida ay u baahan yihiin in ay shaqeeyaan ee Service:
| Bixiye | Ujeedada | Macluumaadka la wadaagay |
|---|---|---|
| Stripe | Soosaarka lacag bixinta | Email, billing info, macluumaad ku saabsan bixinta |
| External AI model providers | Xisaabaadka saddexaad ee AI | Your farriimaha (Input) loo diray si ay u saddexaad-party models |
| Clicky | Web Analytics | Faallooyinka bogga iyo macluumaadka isticmaalka |
Markaad isticmaaleyso Free.ai qaabka self-hosted, xogtaada ku nagaan servers our oo aan la dirin qof saddexaad. Markaad doorato qaabka dibadda, farriintaada waxaa loo gudbiyaa bixiyaha qaabka. Waxaan si cad u calaamadeyn noocyada ay self-hosted iyo kuwa dibadda ah.
Aan ku siin macluumaadkaaga shakhsiyeed qofna.
5. Xogta Ilaalinta
- Xisaab: Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
- Wadahadalka iyo taariikhda soosaarka: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
- Xiriirada server-ka: IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
- Xiriirada lacag bixinta: Retained as required by tax and financial regulations (typically 7 years).
6. Ammaanka xogta
Waxaan fulin tallaabooyinka amniga industry-standart si ay u ilaaliyaan xogtaada, oo ay ku jiraan:
- Dhammaan xogta la gudbiyay HTTPS / TLS encryption.
- Magaca sirta ah ee lagu kaydiyay iyadoo la isticmaalayo xoog leh hal-wayn hashing (waxba ma qoraalka caadiga ah).
- Dib u eegista amniga iyo cusbooneysiin joogto ah.
- U dhaqaaqo in ay nidaamka wax soo saarka xaddidan shaqaalaha muhiimka ah.
Haddii aan ogaanno in xogta la xaday oo saamayn ku yeelatay macluumaadkaaga shakhsiyeed, waxaan si deg deg ah kuu soo sheegi doonaa.
7. Xuquuqdaada
Waxaad xaq u leedahay inaad:
- Ku soo dejiso xogtaada: View the personal information we hold about you from your account settings.
- Xaqiiji xogtaada: Update your email or other account information at any time.
- Dib u celi xogtaada: Delete your account and all associated data from your account settings, or by emailing us.
- Soo bixi xogtaada: Request a copy of your data by emailing hello@free.ai.
- Ka baxa falanqaynta: Disable cookies in your browser settings or use Clicky's opt-out page.
Si aad u isticmaasho mid ka mid ah xuquuqdaan, nala soo xiriir hello@free.ai. Waxaan ku jawaabi doonaa 30 maalmood gudahood.
8. Khaaska ah ee Carruurta
Aan si dhab ah u ururin macluumaadkaaga shakhsiyeed ka yar 13. Haddii aad u maleyneyso in ilmaha ka yar 13 ayaa na siiyey macluumaadkaaga shakhsiyeed, fadlan nala soo xiriir oo aan si deg deg ah u tirtiri doonaa.
9. isticmaaleyaasha caalamiga ah
Free.ai waxaa laga maamulaa Mareykanka. Haddii aad adeegga ka soo gasho Mareykanka dibadda, macluumaadkaaga waxaa loo gudbin karaa oo lagu dhaqaajin karaa Mareykanka. Markaad adeegga isticmaaleyso, waxaad ogolaatay in la gudbiyo.
10. Isbedelada Xeerka
Waxaan ku cusbooneysiin kartaa Xeerka Khaaska ah waqti kasta. Marka aan samayno isbeddellada macquulka ah, waxaan cusbooneysiin doonaa taariikhda dhaqan-gal ah ee kor ku qoran bogga. Waxaan ku dhiirigelinaynaa inaad dib u eegto bogga waqti kasta. Your isticmaalka sii socda ee adeegga ka dib markii isbeddellada la soo saaraya ah waa inaad aqbasho xeerka cusbooneysiiyay.
Xiriirka
Haddii aad su'aalo ku saabsan Sharciga Khaaska ah ama sida aan u dhaqmaan xogtaada, nala soo xiriir:
- _E-mail: hello@free.ai
- Taliyaha: Muddy Holdings LLC
La cusboonaysiiyay: March 25, 2026