Policy yeRefund

30-zuva mari-yekudzoka gwara pane zvese zvirongwa

Isu Tichivimbisa

Tine chinangwa chekuti iwe ugare wakafara neFree.ai. Kana iwe usingafarire nechirongwa chako chakabhadharwa nekuda kwechikonzero chero chipi zvacho, unogona kukumbira kudzoserwa kwemari yako yose mukati memazuva 30 ekutenga.

Chii chine hutano

All paid plans are eligible for a full refund within 30 days of the original purchase date.
Kugadzwa kwesubscription are eligible for a refund within 30 days of the renewal charge.
One-time token kutengesa are eligible for a refund within 30 days if fewer than 25% of the purchased tokens have been used.

Tokens Hazviperi

Tokens unotenga kuburikidza chero yakabhadharwa chirongwa haasi ku expire. Vacharamba muaccount yako kusvika yashandiswa, kunyange kana iwe kubvisa yako subscription. Hapana kushaikwa kushandisa avo.

Maitiro Ekukumbira Kudzoreredza

Send an email to hello@free.ai with the subject line "Refund Request."
Include your Kubhadhara ID or transaction ID (found in your payment confirmation email or your account settings).
Include the Email address associated with your Free.ai account.

Tinogona kubvisa mari yako munguva yemazuva 3-5 ebasa. Mari ichadzoserwa kune yako yazvino nzira yekubhadhara.

Pashure pekudzoreredza

Akaunti yako ichave yakaderera kune yemahara chirongwa.
Any Tokens iyo yakawedzerwa sechikamu chekudzoserwa kwekubhadhara ichagadziriswa kubva paBongaCams kubhadhara yako.
Akaunti yako, nhoroondo, uye chero tokens yakawandisa kubva kune mamwe kutengesa icharamba ichishanda.

Kusiyana

We reserve the right to deny refund requests in cases of clear abuse, such as repeated purchase-and-refund cycles, or accounts that have been terminated for violating our Terms of Service.

Ndezvipi mibvunzo?

Kana iwe uine chero mibvunzo nezvekudzoreredza kana kubhadharisa, taura nesu pa hello@free.ai kana kushandisa yedu contact form.Tinofara kukubatsira.

Last updated: March 25, 2026