Policy yeRefund
30-zuva mari-yekudzoka gwara pane zvese zvirongwa
Sign in kuona yako kutengesa uye kukumbira mari yekubhadharazve panguva imwe chete.
Log in kuti uwane mari yako yachoIsu Tinovimba
Tine chinangwa chekuti iwe ugare wakafara neFree.ai. Kana iwe usingafarire nechirongwa chako chakabhadharwa nekuda kwechikonzero chero chipi zvacho, unogona kukumbira kuti ubhadharwe mari yako yose mukati memazuva 30 ekutenga.
Chii chine chengetedzo
- All paid plans are eligible for a full refund within 30 days of the original purchase date.
- Kugadzwa kwesubscription are eligible for a refund within 30 days of the renewal charge.
- One-time token kutengesa are eligible for a refund within 30 days if fewer than 25% of the purchased tokens have been used.
Tokens Hazviperi
Tokens unotenga kuburikidza nechero yakabhadharwa chirongwa hachisi ku expire. Vacharamba muaccount yako kusvika yashandiswa, kunyange kana iwe wakabvisa yako subscription.
Maitiro Ekukumbira Kudzoserwa Kwemari
- Send an email to hello@free.ai with the subject line "Refund Request."
- Include your payment ID or transaction ID (found in your payment confirmation email or your account settings).
- Include the Email address associated with your Free.ai account.
Tinogona kubvisa mari yako mukati memazuva 3-5 ebasa. Mari ichadzoserwa kune yako yazvino nzira yekubhadhara.
Pashure pekudzoserwa mari
- Akaunti yako ichave yakaderera kune yemahara chirongwa.
- Any Tokens iyo yakawedzerwa sechikamu chekudzoserwa mari yekutenga ichawedzerwa kubva kumari yako.
- Akaunti yako, nhoroondo, uye chero ma tokens akawandisa kubva kune mamwe kutengesa acharamba akachengeteka.
Kusiyana
We reserve the right to deny refund requests in cases of clear abuse, such as repeated purchase-and-refund cycles, or accounts that have been terminated for violating our Terms of Service.
Mabvunzo?
Kana iwe uine chero mibvunzo nezvekudzoserwa mari kana kubhadharwa, taura nesu pa hello@free.ai kana kushandisa yedu contact form. Tine tariro yekukubatsira.
Last updated: March 25, 2026