Policy yePrivacy
Kutanga kushanda: 25 March 2026
Izvi Privacy Policy inotsanangura sei Muddy Holdings LLC (& quot; isu, & quot; & quot; isu, & quot; kana & quot; edu & quot;) anounganidza, kushandisa, uye kuchengetedza ruzivo rwako paunenge uchishandisa Free.ai webhusaiti, zvinhu, API, uye zvakafanana sevhisi (the & quot; Service & quot;).
Maitiro edu ekuunganidza ruzivo
Kuziva iwe unopa
- Account information: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
- Kubhadhara ruzivo: When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
- Contact form messages: If you contact us through the contact form or email, we collect the email address and message content you provide.
- Zvinyorwa zvemushandisi: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.
Maonero ezvekuunganidzwa kwedata
- IP Address: We collect your IP address for rate limiting, abuse prevention, and security purposes.
- Uchishandisa data: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
- Chigadzirwa ruzivo: Browser type, operating system, and screen resolution may be collected through our analytics service.
Maitiro edu ekushandisa ruzivo rwako
Tinoshandisa ruzivo rwako kuti:
- Kupa Service: Process your requests, run AI models, and deliver results.
- Manage yako account: Authenticate you, track your token balance, and manage subscriptions.
- Kugadziriswa kwekubhadhara: Facilitate billing and refunds through our payment processor.
- Kuvandudza Service: Understand usage patterns to improve performance, fix bugs, and develop new features.
- Kudzivirira kushungurudzwa: Enforce rate limits, detect fraud, and protect against misuse.
- Kutaura newe: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.
Hatina kushandisa yako Input kana Output kudzidzisa mamodheru eAI pasina chibvumirano chako chakajeka.
Macookies
Tinoshandisa zvinotevera zvimiro zvemacookies:
- Sesi cookie: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
- CSRF tokens: Protect against cross-site request forgery attacks. These are security cookies.
- Analytics cookies (Clicky): We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at Clicky.com/optout.
Isu hatisi kushandisa macookies ekushambadzira kana kutevera mapixels kubva kumasangano ekushambadzira.
4. Tchitatu-bato Services
Tinogovera data nevamwe vatatu, chete sezvakakodzera kuti tiite sevhisi:
| Mugadziri | Chinangwa | Data rakabatanidzwa |
|---|---|---|
| Stripe | Kubhadhara kuongorora | Email, billing info, payment details |
| Vanopa kunze kweAI model | Yechitatu AI model access | Your prompts (Input) sent to third-party models |
| Clicky | Web analytics | Anonymised peji kuratidzwa uye usage data |
Kana iwe ukashandisa Free.ai model yakazvimirira, data rako rinogara panzvimbo yedu yeservers uye hariendeswe kune chero munhu wechitatu. Kana iwe ukasarudza model yekunze, mibvunzo yako inoendeswa kune provider yeiyo model. Tinoratidza zvakajeka kuti ndezvipi models dzakazvimirira uye ndezvipi dziri kunze.
Isu hatitengese ruzivo rwako rwemunhu kune chero munhu.
5. Data Kuchengetwa
- Account data: Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
- Chat uye kuumbwa kwekare: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
- Server logs: IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
- Kubhadhara zviitiko: Retained as required by tax and financial regulations (typically 7 years).
6. Data Security
Tinoshandisawo matanho ekuchengetedza emhando yepamusoro eindasitiri kuti tidzivirire data rako, kusanganisira:
- Zvese data rakaendeswa pamusoro HTTPS / TLS encryption.
- Mapassword akachengetwa nekushandisa simba re one-way hashing (hapana mutsara wakajeka).
- Kuongorora kwese.
- Kusvika kune zvigadzirwa zvekushandisa zvinoenderana nebasa rakakosha.
Kana tikaona kuti ruzivo rwako rwemunhu rwakavharwa, tichaita zvese zvatinogona kuti tikubatsire, uye tichaita zvese zvatinogona kuti tikubatsire.
7. Masimba ako
Une kodzero yeku:
- Kuwana yako data: View the personal information we hold about you from your account settings.
- Kugadzirisa yako data: Update your email or other account information at any time.
- Kudzima data rako: Delete your account and all associated data from your account settings, or by emailing us.
- Kutumira kunze data rako: Request a copy of your data by emailing hello@free.ai.
- Kubvisa kubva kuongorora: Disable cookies in your browser settings or use Clicky's opt-out page.
To exercise any of these rights, contact us at hello@free.ai. We will respond within 30 days.
8. Privacy vana
Isu hatizive kana kana mwana ari pasi pemakore 13 akapa ruzivo rwemunhu kune yedu webhusaiti. Kana iwe uchifunga kuti mwana ari pasi pemakore 13 akapa ruzivo rwemunhu kune yedu webhusaiti, ndapota taura nesu uye isu tichabvisa ruzivo urwu.
9. International Vashandisi
Free.ai inotungamirirwa kubva kuUnited States. Kana iwe ukawana sevhisi kubva kunze kweUS, ruzivo rwako rwunopihwa rwanogona kuendeswa kuUnited States uye kugadziriswa muUnited States. Nekushandisa sevhisi, iwe unobvuma kutumira izvi.
10. Zvigadziriso kune iyi Policy
Tinogona kuchinja izvi Privacy Policy kubva nguva kuenda nguva. Kana isu kuita zvinhu zvitsva, isu tichawedzera zuva rekutanga pakutanga kwepaIndaneti. Tinogonawo kuchinja izvi Privacy Policy kubva nguva kuenda nguva. Tinogonawo kuchinja izvi Privacy Policy kubva nguva kuenda nguva.
_Zvimwe
Kana iwe uine mibvunzo nezve iyi Policy yePrivacy kana nezvekuti tichishandisa sei data rako, tinogona kukubvunza iwe.
- Email: hello@free.ai
- Operator: Muddy Holdings LLC
Last updated: March 25, 2026