Security

Yes. All traffic between your browser and Free.ai is encrypted with HTTPS using TLS 1.2+. API requests to our GPU inference server are also encrypted end-to-end. We enforce HSTS to prevent downgrade attacks.

No. We never use your inputs, outputs, or uploaded files to train AI models unless you explicitly opt in. This applies to all users -- free, paid, and enterprise.

All payment processing is handled by Stripe, a PCI Level 1 certified processor. We never store your credit card number, CVV, or full card details on our servers. Stripe handles all sensitive payment data.

Yes. All self-hosted models are open-source under permissive licenses (Apache 2.0, MIT). The model weights, architectures, and training methodologies are publicly available on HuggingFace and GitHub for anyone to audit.

No. We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes. This is a firm policy with no exceptions.

Our servers use SSH key-only access (no password authentication), automatic security updates, firewall rules restricting traffic to necessary ports, and encrypted database backups. We follow security best practices for all infrastructure.

Uploaded files (images, audio, documents) are processed for the requested AI task and are not retained permanently. They are not used for training, shared with other users, or sold to third parties.

We follow GDPR principles including data minimization, purpose limitation, and the right to deletion. Enterprise customers can choose EU data residency through private cloud deployment. Contact us for a Data Processing Agreement (DPA).

Yes. Delete your account at any time. This removes your personal data, chat history, generations and API keys. Account deletion is permanent and processed immediately.

We monitor for vulnerabilities continuously and apply security patches promptly. If you discover a security issue, please report it to us through the contact form. We take all reports seriously and respond quickly.

Not directly, not yet — we would rather say so than imply otherwise. If you want a second factor on your Free.ai account today, sign in with Google instead of a password: your Google account's 2FA then protects your Free.ai sign-in too, including any hardware key or authenticator app you already use there. Password accounts are protected by hashed credentials and rate-limited sign-in attempts, but no second factor. Native 2FA and enterprise SSO enforcement are not currently available.

API keys are hashed before storage and transmitted only over HTTPS. You can revoke and regenerate keys at any time from the developer settings. We recommend rotating keys regularly and never sharing them publicly.