Ka whakamutua te kaupapahere

30-rohe-whakataua-whakataua i runga i ngā mahere katoa

He aha te whakawhāiti

• Ko nga kaupapa katoa are eligible for a full refund within 30 days of the original purchase date.
• Whakahoutanga whakahuatuhi are eligible for a refund within 30 days of the renewal charge.
• Ko te hokonga tohu kotahi are eligible for a refund within 30 days if fewer than 25% of the purchased tokens have been used.

Kāore i te whakamutua ngā tohu

Kāore anō kia whakamutua ngā tohu e hokona ana e koe mā tētahi mahere utu. Ka noho rātau i roto i tō tātau pūkete tae noa ki te wā ka whakamahia, ahakoa ka whakakoretia e koe tō tātau whakawhiwhinga. Kāore he whakarewa ki te whakamahi i a rātou.

He pēhea te tono i tētahi whakawhiwhinga

1. Send an email to hello@free.ai with the subject line "Refund Request."
2. Include your ID te utu or Te tuakiri o te whakawhitinga (found in your payment confirmation email or your account settings).
3. Include the Whakahaua te tuakiri associated with your Free.ai account.

Ko te tikanga ka whakatinana e tātau ngā whakawhiwhinga i roto i ngā rā mahi 3-5. Ka hoki te whakawhiwhinga ki tōna aratuka whakawhiwhinga taketake.

I muri i te whakawhiwhinga

• Ka whakaitihia tōmu kāwanatanga ki te kaupapa wātea.
• Ka tangohia mai i tō tātau taumaha ngā tohu i tāpirihia hei wāhanga o te hokonga whakawhiwhinga.
• Ka noho tonu tōna pūnaha, tōna hītori, me ētahi atu tohu e toe ana mai i ētahi atu hokonga.

Whakawhanaunga

We reserve the right to deny refund requests in cases of clear abuse, such as repeated purchase-and-refund cycles, or accounts that have been terminated for violating our Whakawhiwhinga.

He pātai?

Mēnā he pātai o koe mo ngā utu whakawhiwhinga, te utu rānei, ki a tātau i te hello@free.ai, ka whakamahia rānei tātau contact form. He mārama tātau ki te āwhina.

Whakahōutanga whakamutunga: 25 o Mātau 2026