Itegeko ry'uburenganzira bw'ikiremwamuntu
Itariki:
This Privacy Policy describes how Muddy Holdings LLC ("we," "us," or "our") collects, uses, and protects your information when you use the Free.ai website, tools, API, and related services (the "Service"). We believe in being transparent about what we collect and why.
1. Information We Collect
Ibisobanuro:
- Account information: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
- Ibisobanuro: When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
- Ubutumwa If you contact us through the contact form or email, we collect the email address and message content you provide.
- Ibigize: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.
Ibisobanuro:
- Aderesi: We collect your IP address for rate limiting, abuse prevention, and security purposes.
- Ibyatanzwe: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
- Ibisobanuro: Browser type, operating system, and screen resolution may be collected through our analytics service.
2. How We Use Your Information
Koresha Ibisobanuro: Kuri:
- i: Process your requests, run AI models, and deliver results.
- Aderesi: Authenticate you, track your token balance, and manage subscriptions.
- Inyungu Facilitate billing and refunds through our payment processor.
- i: Understand usage patterns to improve performance, fix bugs, and develop new features.
- Gucaho umurongo Enforce rate limits, detect fraud, and protect against misuse.
- Na:: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.
OYA Koresha Cyangwa Kuri
3. Cookies
Koresha i Bya:
- Inyandikonyakwirema: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
- Amadosiye Protect against cross-site request forgery attacks. These are security cookies.
- Inyandikonyakwirema () We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at com/optout.
OYA Koresha IDOSIYE Cyangwa Pigiseli Kuva: Ad.
4. Third-Party Services
Ibyatanzwe Na: i, Nka Bya ngombwa Kuri i:
| Mutanga | Ikintu | Ibyatanzwe byashizwe hamwe |
|---|---|---|
| Stripe | Iyishyura | Imeli Ibisobanuro |
| External AI model providers | Urugero | () Yoherejwe: Kuri Ikindi - |
| Clicky | Urubuga | Ipaji Na Ibisobanuro |
When you use a self-hosted Free.ai model, your data stays on our servers and is not sent to any third party. When you select an external model, your prompt is forwarded to that model's provider. We clearly label which models are self-hosted and which are external.
OYA Bwite Ibisobanuro: Kuri.
5. Data Retention
- Account data: Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
- Na Urutonde: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
- Seriveri: IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
- Inyandiko zitangwa: Retained as required by tax and financial regulations (typically 7 years).
6. Data Security
- Bisanzwe Umutekano Ibikorwa Kuri Kurengera Ibyatanzwe,:
- All data transmitted over HTTPS/TLS encryption.
- ikoresha - (Ntabwo in Bisanzwe Umwandiko)
- Umutekano na Ihuzagihe.
- Access to production systems restricted to essential personnel.
Sisitemu ni. Twebwe A Ibyatanzwe Bwite Ibisobanuro:, Twebwe.
7. Your Rights
i Kuri:
- Access your data: View the personal information we hold about you from your account settings.
- Ibyatanzwe: Update your email or other account information at any time.
- Ibyatanzwe Delete your account and all associated data from your account settings, or by emailing us.
- Ibyatanzwe: Request a copy of your data by emailing hello@free.ai.
- Inyuma Bya Disable cookies in your browser settings or use Clicky's Ipaji yo kwinjira.
To exercise any of these rights, contact us at hello@free.ai. We will respond within 30 days.
8. Children's Privacy
ni OYA ya:. OYA Gukusanya Bwite Ibisobanuro: Kuva:. A umwana munsi 13 Na: Bwite Ibyatanzwe, Umuntu Na: na Twebwe Gusiba.
9. International Users
Free.ai is operated from the United States. If you access the Service from outside the US, your information may be transferred to and processed in the United States. By using the Service, you consent to this transfer.
10. Changes to This Policy
Gicurasi Ihuzagihe iyi Kuva: Igihe Kuri Igihe. Ubwoko Amahinduka, Ihuzagihe i Itariki: Ku i Hejuru: Bya iyi Ipaji:. Kuri Reba iyi Ipaji:. Koresha Bya i Nyuma Amahinduka Bya i Ihuzagihe Itegeko.
11. Contact
Ibisobanuro Bigyanye iyi Cyangwa Twebwe Ibyatanzwe, Umuntu:
- Imeli: hello@free.ai
- Umukoresha: Muddy Holdings LLC
Itariki ya: