Politika ta' privatezza
Data effettiva: 25 ta' Marzu 2026
Din il-Politika ta ’Privatezza tiddeskrivi kif Muddy Holdings LLC ('aħna,' 'lna,' jew 'tagħna') tiġbor, tuża, u tipproteġi l-informazzjoni tiegħek meta tuża l-websajt Free.ai, għodod, API, u servizzi relatati (is-'Servizz'). Aħna nemmnu li nkunu trasparenti dwar dak li niġbru u għaliex.
Informazzjoni li niġbru u kif nużawha
Informazzjoni li tipprovdi
- Informazzjoni dwar il-kont: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
- Informazzjoni dwar il-ħlas: When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
- Messaġġi tal-formola ta' kuntatt: If you contact us through the contact form or email, we collect the email address and message content you provide.
- Kontenut tal-utent: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.
Informazzjoni miġbura awtomatikament
- Indirizz IP: We collect your IP address for rate limiting, abuse prevention, and security purposes.
- Dejta dwar l-użu: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
- Informazzjoni dwar l-apparat: Browser type, operating system, and screen resolution may be collected through our analytics service.
Kif nużaw l-informazzjoni tiegħek
Aħna nużaw l-informazzjoni tiegħek biex:
- Ipprovdi s-Servizz: Process your requests, run AI models, and deliver results.
- Immaniġġja l-kont tiegħek: Authenticate you, track your token balance, and manage subscriptions.
- Il-pagamenti tal-proċess: Facilitate billing and refunds through our payment processor.
- Ittejjeb is-Servizz: Understand usage patterns to improve performance, fix bugs, and develop new features.
- Prevenzjoni ta ’ abbuż: Enforce rate limits, detect fraud, and protect against misuse.
- Nikkkomunikaw miegħek: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.
Aħna ma not tuża Input jew Output tiegħek biex iħarrġu mudelli AI mingħajr il-kunsens espliċitu tiegħek.
Cookies
Aħna nużaw it-tipi ta’ cookies li ġejjin:
- Cookies tas-sessjoni: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
- Tokens tas-CSRF: Protect against cross-site request forgery attacks. These are security cookies.
- Cookies analitiċi (Clicky): We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at clicky.com/optout.
Aħna ma nużawx cookies tar-reklamar jew pixels tat-traċċar min-netwerks tar-reklamar.
4. Servizzi ta' Partijiet Terzi
Aħna naqsmu d-dejta mal-partijiet terzi li ġejjin, biss kif meħtieġ biex joperaw is-Servizz:
| Fornitur | Għan | Data kondiviża |
|---|---|---|
| Stripe | Ipproċessar ta’ ħlasijiet | Email, informazzjoni tal-kontijiet, dettalji tal-ħlas |
| Fornituri esterni ta’ mudelli tal-AI | Aċċess għal mudell tal-AI ta’ parti terza | Il-prompts tiegħek (Input) mibgħuta lill-mudelli ta'partijiet terzi |
| Clicky | Analiżi tal-web | Paġni tal-paġni anonimizzati u data tal-użu |
Meta tuża mudell Free.ai li huwa ospitat minn persuna waħda, id-dejta tiegħek tibqa' fuq is-servers tagħna u ma tintbagħatx lil partijiet terzi. Meta tagħżel mudell estern, il-mistoqsija tiegħek tintbagħat lill-fornitur ta' dak il-mudell.
Aħna ma jbiegħux informazzjoni personali tiegħek lil ħadd.
5. Żamma tad-Dejta
- Dejta tal-kont: Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
- Chat u l-istorja tal-ġenerazzjoni: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
- Ir-reġistri tas-server: IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
- Rekords ta’ ħlas: Retained as required by tax and financial regulations (typically 7 years).
6. Sigurtà tad-Dejta
Aħna nimplimentaw miżuri ta’ sigurtà standard industrijali biex nipproteġu d-dejta tiegħek, inklużi:
- Id-dejta kollha trażmessa permezz tal-encryption HTTPS/TLS.
- Passwords maħżuna bl-użu hashing one-way qawwija (qatt f'test sempliċi).
- Reviżjonijiet u aġġornamenti regolari tas-sigurtà.
- Aċċess għas-sistemi ta’ produzzjoni ristrett għall-persunal essenzjali.
Jekk niskopru ksur tad-dejta li jaffettwa l-informazzjoni personali tiegħek, aħna se ninnotifikawkom minnufih u se nieħdu l-miżuri kollha xierqa biex niżguraw li l-informazzjoni personali tiegħek tkun protetta.
Id-Drittijiet tiegħek
Għandek id-dritt li:
- Aċċess għad-dejta tiegħek: View the personal information we hold about you from your account settings.
- Ikkoreġi d-dejta tiegħek: Update your email or other account information at any time.
- Ħassar id-dejta tiegħek: Delete your account and all associated data from your account settings, or by emailing us.
- Esportazzjoni tad-data tiegħek: Request a copy of your data by emailing hello@free.ai.
- Opt out tal-analiżi: Disable cookies in your browser settings or use Clicky's paġna ta’ opt-out.
Biex teżerċita kwalunkwe minn dawn id-drittijiet, ikkuntattjana fuq hello@free.ai. Aħna se jwieġbu fi żmien 30 jum.
8. Privatezza tat-Tfal
Aħna ma niġbrux b'mod konxju informazzjoni personali minn tfal taħt l-età ta' 13-il sena. Jekk taħseb li tfal taħt l-età ta' 13-il sena jkunu pprovdewna b'dejta personali, jekk jogħġbok ikkuntattjana u aħna nħassruha minnufih.
9. Utenti internazzjonali
Free.ai is operated from the United States. If you access the Service from outside the US, your information may be transferred to and processed in the United States. By using the Service, you consent to this transfer.
Bidliet f’din il-Politika ta’ Privatezza
Aħna jistgħu jaġġornaw din il-Politika tal-Privatezza minn żmien għal żmien. Meta nagħmlu bidliet materjali, aħna se taġġorna d-data effettiva fil-quċċata ta' din il-paġna. Aħna jinkoraġġixxu inti biex tirrevedi din il-paġna perjodikament. L-użu kontinwu tiegħek tas-Servizz wara bidliet huma ppubblikati jikkostitwixxi aċċettazzjoni tiegħek tal-politika aġġornata.
11. Kuntatt
Jekk għandek mistoqsijiet dwar din il-Politika ta’ Privatezza jew dwar kif nittrattaw id-dejta tiegħek, ikkuntattjana:
- Email: hello@free.ai
- Operatur: Muddy Holdings LLC
L-aħħar aġġornament: 25 ta' Marzu 2026