Kebijakan Privasi

Diarsip saka sing asli ing 25 March 2016.

Kebijakan Privasi iki nyritakaké carane Muddy Holdings LLC ("kita," " kita, " utawa " kita " ) nglumpukaké, nggunakake, lan nglindhungi informasi sampeyan nalika sampeyan nggunakake situs web Free.ai, piranti, API, lan layanan sing gegandhengan ('Service'). Kita percaya ing transparansi babagan apa sing kita kumpulake lan kenapa.

Informasi kang kita kumpulake

Informasi kang sampeyan paringake

Informasi akun: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
Informasi pembayaran: When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
Pesen formulir kontak: If you contact us through the contact form or email, we collect the email address and message content you provide.
Kandungan pangguna: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.

Informasi kang dikumpulake kanthi otomatis

Alamat IP: We collect your IP address for rate limiting, abuse prevention, and security purposes.
Data panggunaan: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
Informasi piranti: Browser type, operating system, and screen resolution may be collected through our analytics service.

2. Carane kita nggunakake informasi sampeyan

Kita nggunakake informasimu kanggo:

Layanan: Process your requests, run AI models, and deliver results.
Akun Authenticate you, track your token balance, and manage subscriptions.
Proses pembayaran: Facilitate billing and refunds through our payment processor.
Layanan: Understand usage patterns to improve performance, fix bugs, and develop new features.
Ngatasi penyalahgunaan: Enforce rate limits, detect fraud, and protect against misuse.
Komunikasi karo sampeyan: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.

Ing basa Inggris, "not" iku tegesé ora, lan "not" iku tegesé ora.

Cookie

Kita nggunakake jinis kuki kang kaya mangkene:

Sesi cookie: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
CSRF token: Protect against cross-site request forgery attacks. These are security cookies.
Cookie analisis (Clicky): We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at Clicky.com/optout.

Kita ora nggunakake cookie iklan utawa tracking pixels saka jaringan iklan.

Layanan pihak katelu

Kita nyawiji data karo pihak katelu ing ngisor iki, mung kaya sing perlu kanggo ngoper layanan:

Panyedhiya	Tujuan	Data Dibagi
Stripe	Proses pembayaran	E-mail, informasi billing, rincian pembayaran
Penyiar model AI njaba	Akses model AI pihak katelu	Pangunjungan (Input) sampeyan dikirim menyang model pihak katelu
Clicky	Web analytics	Kaca kang di-anonymized lan data panggunaan

Nalika sampeyan nggunakake model Free.ai sing dihost dhewe, data sampeyan tetep ana ing server kita lan ora dikirim menyang pihak katelu. Nalika sampeyan milih model njaba, pitakonan sampeyan bakal diterusake menyang penyedia model kasebut. Kita jelas label model sing dihost dhewe lan sing eksternal.

Kita ora adol informasi pribadimu marang sapa wae.

Data

Akun Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
Chat lan generasi sejarah: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
Log Pelayan: IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
Rekor pambayaran: Retained as required by tax and financial regulations (typically 7 years).

Kaamanan Data

Kita nglakokaké langkah-langkah keamanan standar industri kanggo nglindhungi data sampeyan, kalebu:

Kabeh data ditransmisikaké liwat HTTPS/TLS enkripsi.
Sajarah punika dipunserat kanthi cara ingkang dipunsebat sejarah (non-historical).
Kajaba iku, ana uga informasi lan informasi.
Produksi lan distribusi barang-barang iki dikontrol déning personel.

Ora ana sistem kang sampurna aman. Yen kita nemokaken cacat data kang mengaruhi informasi pribadimu, kita bakal ngandharaké marang sampeyan kanthi cepet.

Hak-hakmu

Sampeyan duwe hak kanggo:

Ngakses datamu: View the personal information we hold about you from your account settings.
Pa_nambah data: Update your email or other account information at any time.
Hapus datamu: Delete your account and all associated data from your account settings, or by emailing us.
Eksport data: Request a copy of your data by emailing hello@free.ai.
Nglumpukake analisis: Disable cookies in your browser settings or use Clicky's opt-out page.

Kanggo nglampahi hak-hak iki, kontakaké kita ing hello@free.ai. Kita bakal mangsuli ing wektu 30 dina.

Privasi

Layanan punika boten dipun-ginakaken kanggé anak-anak ing bawah 13. Kita boten kanthi sengaja nglumpukaken informasi pribadi saking anak-anak ing bawah 13. Yen sampeyan percaya anak ing bawah 13 sampun nawakake kita kaliyan data pribadi, please kontak kita lan kita bakal mbusak kanthi cepet.

Pangguna Internasional

Free.ai dioperasikaké saka Amérika Sarékat. Yen sampeyan ngakses Layanan saka njaba Amérika Sarékat, informasi sampeyan bisa ditransfer lan diproses ing Amérika Sarékat. Kanthi nggunakake Layanan, sampeyan setuju karo transfer iki.

10. Perubahan ing Kebijakan iki

Kita bisa nganyari Kebijakan Privasi iki saka wektu kanggo wektu. Nalika kita nggawe perubahan materi, kita bakal nganyari tanggal efektif ing ndhuwur kaca iki. Kita nuntun sampeyan kanggo mriksa kaca iki kanthi periodik. Panggunane terus Service sawise perubahan diterbitake wangun nampan sampeyan saka kebijakan sing dianyari.

Kontak

Yen sampeyan duwe pitakonan babagan Kebijakan Privasi iki utawa cara kita nglakokaké data sampeyan, hubungi kita:

Surel: hello@free.ai
Operator: Muddy Holdings LLC