Kebijakan Privasi

Diarsip saka sing asli ing 25 March 2016.

Kebijakan Privasi iki nyritakaké cara Muddy Holdings LLC ("kita," " kita," utawa " kita ") nglumpukaké, nggunakake, lan nglindhungi informasi sampeyan nalika sampeyan nggunakake situs web Free.ai, piranti, API, lan layanan sing gegandhengan ('Service'). Kita percaya ing transparansi babagan apa sing kita kumpulake lan kenapa.

Informasi kang kita kumpulake

Informasi kang sampeyan tawakake

Informasi akun: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
Informasi pembayaran: When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
Pesen formulir kontak: If you contact us through the contact form or email, we collect the email address and message content you provide.
Kandungan pangguna: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.

Informasi kang dikumpulake kanthi otomatis

Alamat IP: We collect your IP address for rate limiting, abuse prevention, and security purposes.
Data panggunaan: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
Informasi piranti: Browser type, operating system, and screen resolution may be collected through our analytics service.

Carane kita nggunakake informasi sampeyan

Kita nggunakake informasimu kanggo:

Nyawiji layanan: Process your requests, run AI models, and deliver results.
Akun Authenticate you, track your token balance, and manage subscriptions.
Proses pembayaran: Facilitate billing and refunds through our payment processor.
Layanan: Understand usage patterns to improve performance, fix bugs, and develop new features.
Nganggo Enforce rate limits, detect fraud, and protect against misuse.
Komunikasi karo sampeyan: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.

Ing basa Inggris, "not" iku tegesé ora, lan "not" iku tegesé ora.

Cookie

Kita nggunakake jinis kuki kang kaya ing ngisor iki:

Sesi cookie: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
CSRF token: Protect against cross-site request forgery attacks. These are security cookies.
Kecangkir analitik (Clicky): We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at Clicky.com/optout.

Kita ora nggunakake cookie iklan utawa tracking pixels saka jaringan iklan.

Layanan

Kita nyawisaké data karo pihak katelu ing ngisor iki, mung kaya sing perlu kanggo ngoper layanan:

Penyiar	Tujuan	Data Dibagi
Stripe	Proses pembayaran	E-mail, informasi billing, rincian pembayaran
Penyiar model AI njaba	Akses model AI pihak katelu	Promptmu (Input) dikirim menyang model pihak katelu
Clicky	Web analytics	Kaca kang diwaca lan data panggunaan sing dianonimisasi

Nalika sampeyan nggunakake model Free.ai sing dihost dhewe, data sampeyan tetep ana ing server kita lan ora dikirim menyang pihak katelu. Nalika sampeyan milih model njaba, pitakonan sampeyan bakal diterusake menyang penyedia model. Kita jelas label model sing dihost dhewe lan sing eksternal.

Kita ora adol informasi pribadimu marang sapa wae.

Data

Akun Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
Chat lan riwayat penciptaan: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
Pelayan IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
Rekor pembayaran: Retained as required by tax and financial regulations (typically 7 years).

Kaamanan Data

Kita nglakokaké langkah-langkah keamanan standar industri kanggo nyegah data sampeyan, kalebu:

Kabeh data ditransmisikaké liwat HTTPS/TLS enkripsi.
Sajarah basa Jawa iku sajarah kang diwiwiti saka jaman kuna (ora ana bukti kang nyata).
Kajaba iku, ana uga informasi lan informasi.
Produksi lan distribusi barang-barang lan jasa dikontrol kanthi ketat.

Ora ana sistem kang aman. Yen kita nemokaken data kang rusak kang mengaruhi informasi pribadimu, kita bakal ngandharaké marang sampeyan kanthi cepet.

Hak-hakmu

Sampeyan duwe hak kanggo:

Ngakses datamu: View the personal information we hold about you from your account settings.
Nyalin data: Update your email or other account information at any time.
Hapus datamu: Delete your account and all associated data from your account settings, or by emailing us.
Eksport data: Request a copy of your data by emailing hello@free.ai.
Nglebu analisa: Disable cookies in your browser settings or use Clicky's opt-out page.

Kanggo nglampahi hak-hak iki, kontak kita ing hello@free.ai. Kita bakal mangsuli ing wektu 30 dina.

Privasi

Layanan ora dituju kanggo bocah-bocah ing ngisor 13. Kita ora sengaja ngumpulake informasi pribadi saka bocah-bocah ing ngisor 13. Yen sampeyan percaya bocah ing ngisor 13 wis diwenehake kita karo data pribadi, please contact us lan kita bakal mbusak iku kanthi cepet.

Pangguna Internasional

Free.ai dioperasikaké saka Amérika Sarékat. Yen sampeyan ngakses layanan saka njaba Amérika Sarékat, informasi sampeyan bisa ditransfer lan diproses ing Amérika Sarékat. Kanthi nggunakake layanan, sampeyan setuju karo transfer iki.

Perubahan ing Kebijakan iki

Kita bisa nganyari Kebijakan Privasi iki saka wektu kanggo wektu. Nalika kita nggawe perubahan materi, kita bakal nganyari tanggal efektif ing ndhuwur kaca iki. Kita nyengkuyung sampeyan kanggo mriksa kaca iki kanthi periodik. Sampeyan terus nggunakake Service sawise perubahan diposting wangun nampan sampeyan saka kebijakan anyar.

Kontak

Yen sampeyan duwe pitakonan bab kabijakan privasi iki utawa cara kita nglakokake data sampeyan, hubungi kita:

E-mail: hello@free.ai
Operator: Muddy Holdings LLC