Politik Konfidansyalite
Dat enfliyans: 25 mas 2026
Règleman sou Konfidansyalite sa a dekri kijan Muddy Holdings LLC (& quot; nou, & quot; & quot; nou, & quot; oswa & quot; nou an & quot;) kolekte, itilize, ak pwoteje enfòmasyon ou lè ou itilize sit entènèt Free.ai, zouti, API, ak sèvis ki gen rapò (& quot; Sèvis & quot;). Nou kwè nan transparans sou sa nou kolekte ak poukisa.
Ki enfòmasyon nou kolekte?
Enfòmasyon ou bay
- Enfòmasyon sou kont: When you create an account, we collect your email address and a hashed version of your password. We never store your password in plain text.
- Enfòmasyon sou peman: When you purchase a plan, payment is processed by Stripe. We receive your name, billing address, and the last four digits of your card number. We never see or store your full credit card number.
- Mesaj fòm kontak: If you contact us through the contact form or email, we collect the email address and message content you provide.
- Konte itilizatè: The prompts you send to our AI tools ("Input") and the generated results ("Output"). We process this content to provide the Service.
Enfòmasyon ki kolekte otomatikman
- Adrès IP: We collect your IP address for rate limiting, abuse prevention, and security purposes.
- Done itilizasyon: We log which tools you use, token consumption, and basic interaction data to operate and improve the Service.
- Enfòmasyon sou aparèy: Browser type, operating system, and screen resolution may be collected through our analytics service.
Ki jan nou itilize enfòmasyon ou
Nou itilize enfòmasyon ou pou:
- Sèvis: Process your requests, run AI models, and deliver results.
- Manaje kont ou: Authenticate you, track your token balance, and manage subscriptions.
- Pwosesis peman: Facilitate billing and refunds through our payment processor.
- Pi bon sèvis la: Understand usage patterns to improve performance, fix bugs, and develop new features.
- Anpeche abuse: Enforce rate limits, detect fraud, and protect against misuse.
- Kominike avèk ou: Respond to support inquiries, send service-related emails (account verification, password resets), and occasional product updates. You can unsubscribe from marketing emails at any time.
Nou pa itilize Enfòmasyon ou oswa Rezolisyon ou pou antrene modèl AI san ou pa bay konsantman ou.
Kouchèt
Nou itilize kalite sa yo nan cookies:
- Kouchèt sesyon: Essential for keeping you logged in and maintaining your session. These are strictly necessary for the Service to function.
- CSRF tokens: Protect against cross-site request forgery attacks. These are security cookies.
- Cookies analitik (Clicky): We use Clicky for privacy-friendly web analytics to understand how visitors use the site. Clicky collects anonymized usage data. You can opt out of Clicky tracking at Clicky.com/optout.
Nou pa itilize cookies piblisite oswa tracking pixels soti nan rezo anons.
4. Sèvis twazyèm pati
Nou pataje done ak pati twazyèm sa yo, sèlman jan sa nesesè pou opere Sèvis la:
| Founisè | Poukisa | Done pataje |
|---|---|---|
| Stripe | Pwosesyon peman | E-mail, enfòmasyon sou bidjè, detay sou peman |
| Founisè modèl AI ekstèn | Aksesib pou modèl AI twazyèm pati | Prompts ou yo (Entèfas) voye nan modèl twazyèm pati |
| Clicky | Analitik sit entènèt | Vizitè paj anonimize ak done itilizasyon |
Lè w ap itilize yon modèl Free.ai ki anrejistre tèt li, done w yo rete sou sèvè nou yo epi yo pa voye bay okenn twazyèm pati. Lè w chwazi yon modèl ekstèn, demann ou an pase bay founisè modèl la. Nou endike klèman ki modèl ki anrejistre tèt yo ak ki kalite modèl ki ekstèn.
Nou pa vann enfòmasyon pèsonèl ou a nenpòt moun.
5. Retansyon done
- Kont: Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.
- Chat ak istwa jenerasyon: Stored to provide your usage history. You can delete your history from your account settings. After account deletion, this data is purged within 30 days.
- Logs Sèvis: IP addresses and access logs are retained for up to 90 days for security and abuse prevention, then deleted.
- Resansman peman: Retained as required by tax and financial regulations (typically 7 years).
Sekurite done
Nou mete an aplikasyon mezi sekirite ki estanda nan endistri a pou pwoteje done ou yo, ki gen ladan:
- Tout done yo transmèt sou HTTPS / TLS enkripsyon.
- Mot de passe ki estoke ak yon hash yon- direksyon fò (pa janm nan tèks senp).
- Revizyon ak ajou sekirite regilye.
- Aksesib pou sistèm pwodiksyon restriksyon pou anplwaye esansyèl.
Si nou dekouvri yon vyolasyon done ki afekte enfòmasyon pèsonèl ou, nou pral notifye ou imedyatman, epi nou pral pran mezi ki nesesè yo pwoteje enfòmasyon pèsonèl ou.
Dwa ou yo
Ou gen dwa pou:
- Aksese done ou yo: View the personal information we hold about you from your account settings.
- Koreksyon done ou yo: Update your email or other account information at any time.
- Supprimer vos données: Delete your account and all associated data from your account settings, or by emailing us.
- Eksportasyon done ou: Request a copy of your data by emailing hello@free.ai.
- Opt deyò nan analytics: Disable cookies in your browser settings or use Clicky's Opt-out page.
Pou egzekite nenpòt nan dwa sa yo, kontakte nou nan hello@free.ai.Nou pral reponn nan lespas 30 jou.
8. Konfidansyalite timoun
Sèvis la pa fèt pou timoun ki anba 13. Nou pa kolekte enfòmasyon pèsonèl nan timoun ki anba 13. Si ou kwè yon timoun ki anba 13 te bay nou ak done pèsonèl, tanpri kontakte nou epi nou pral efase li imedyatman.
9. Itilizatè Entènasyonal
Free.ai is operated from the United States. If you access the Service from outside the US, your information may be transferred to and processed in the United States. By using the Service, you consent to this transfer.
10.Chanjman nan sa a Politik
Nou ka mete ajou sa a Règleman sou enfòmasyon prive soti nan tan an nan tan. Lè nou fè chanjman ki enpòtan, nou pral mete ajou dat la nan vigè nan tèt la nan paj sa a. Nou ankouraje ou pou tcheke paj sa a regilyèman. Itilize ou kontinye nan Sèvis la apre chanjman yo te poste konstitye akseptasyon ou nan règleman an mete ajou.
Kontak
Si ou gen nenpòt kesyon sou sa a Politik Konfidansyalite oswa kijan nou trete done ou, kontakte nou:
- Imèl: hello@free.ai
- Operatè: Muddy Holdings LLC
Dat dènye ajou: 25 mas 2026